About HEC Montréal

Annemarie Lesage, a UX design expert at HEC Montréal, specializes in creativity, innovation, and ethnographic research to improve user experience in design.

Richard Blain, an IAS.A. and fellow CRHA, serves as a Senior Faculty Lecturer in the Human Resources Department at HEC Montréal, bringing over 30 years of diverse business experience to his role. His extensive career spans various sectors, including retail, mining, and public transportation, where he honed his expertise in human resources and management. Blain is renowned for his management skills and ability to implement practices that enhance organizational effectiveness, performance growth, and adaptability in evolving environments. As a member of the board of directors of the Ordre des conseillers en ressources humaines agréés, he plays a crucial role in shaping the HR profession. At HEC Montréal, Blain leads the certificate program in human resources management, leveraging his practical industry knowledge to prepare students for the challenges of modern HR. His combination of academic expertise and real-world experience makes him a valuable asset in bridging theoretical concepts with practical applications in organizational development and human resources management

Patrick Dubé, a Faculty Lecturer in the Department of Human Resources Management at HEC Montréal since 2015, brings over two decades of practical HR experience to his academic role. With an M.Sc. in Human Resources Management from HEC Montréal and a background in psychology, Dubé teaches primarily in the BBA and DESS programs, both locally and internationally. His extensive industry experience includes senior HR positions at Location d'Outils Brossard and Lakeshore Hospital, where he developed expertise in recruitment, labor relations, management coaching, organizational development, and HR strategy. A member of the Ordre des conseillers en ressources humaines agréés du Québec, Dubé is known for his dynamic teaching style and ability to connect theoretical concepts with real-world applications. He coaches the HR team for Jeux du commerce, serves on the AEHEC board of directors, and teaches courses on personnel management, HR management for managers, and employee mobilization. Dubé's approach to education, informed by his practical experience and academic knowledge, prepares students for the complexities of modern HR management

Pierre-Majorique Léger is a prominent figure in the field of information systems and user experience research at HEC Montréal. As the Chairholder of the NSERC-Prompt Industrial Research Chair in User Experience, Co-director of the Tech3Lab, and Director of the ERPsim Lab, Léger leads cutting-edge research at the intersection of technology, business, and human factors. His expertise spans ERP systems, business IT value, electronic commerce, technology management, and NeuroIS.

Constantinos K. Coursaris is an Associate Professor in the Department of Information Technologies at HEC Montréal and Co-Director of the Tech3Lab. With a Ph.D. in Information Systems from McMaster University, Coursaris has established himself as a prominent researcher and educator in human-computer interaction (HCI), user experience (UX), and digital marketing.

Sylvain Sénécal is a Professor of Marketing at HEC Montréal, holding the prestigious RBC Financial Group Chair of Electronic Commerce and serving as co-director of Tech3Lab. With expertise in Internet marketing and online consumer behavior, Sénécal has made significant contributions to the field since joining HEC Montréal in 2004. Prior to his current role, he was an assistant professor at the University of Toledo, and has taught marketing and e-commerce courses across Austria, Canada, France, South Korea, and the United States. Sénécal's research focuses on consumer decision-making, social influence, personalization, and web site evaluation in online environments, as well as consumer neuroscience. He has published extensively in top marketing and e-commerce journals, presented at international conferences, and collaborates with various Canadian and international companies. Additionally, Sénécal is the President of Imarklab, an interactive marketing intelligence consulting firm, bridging academic research with practical industry applications. His multifaceted career spans academia, industry partnerships, and entrepreneurship, positioning him as a leading figure in e-commerce and digital marketing research and education.

Yany Grégoire, a Professor in the Marketing Department at HEC Montréal and holder of the Omer DeSerres Chair of Retailing since 2014, is a leading expert in customer relationships, service recovery, and retail strategy. With a Ph.D. from the University of Western Ontario (Ivey), Grégoire's academic journey includes teaching at Washington State University before joining HEC Montréal in 2010. His research focuses on customer revenge, online complaining behaviors, and effective service recovery strategies, published extensively in top-tier marketing journals. A popular instructor known for his teaching excellence, Grégoire has received numerous awards throughout his career. His work bridges academic research with practical applications in retail and service industries, exploring topics such as the financial impacts of musicians' charity advocacy and the effects of time on customer revenge. Grégoire's contributions to the field have earned him recognition like the Prix de recherche Chenelière Éducation/Gaëtan Morin, solidifying his position as a key figure in marketing scholarship with significant impact on both academic and business communities.

Gilles Cazabon, now retired since July 2018, had a distinguished career as a Senior Lecturer (Maître d'enseignement) in the Department of Management at HEC Montréal. His diverse background spans sociology, theatre, and management education. Cazabon's academic journey began at Cégep du Vieux-Montréal, followed by various careers including acting, before returning to higher education. He taught as a lecturer at the Université de Montréal and HEC Montréal from 1983 to 1987, and as a sociology professor at Collège universitaire de Saint-Boniface from 1988 to 1990. Cazabon's passion for theatre led him to found the troupe Les Chiens de Soleil and the Festival Carrefour Théâtre, and he served as Director of Public Relations for Compagnie Jean Duceppe. His teaching career at HEC Montréal spanned from 1992 to 2018, transitioning from lecturer to Senior Lecturer in 2008. Cazabon's courses covered sociology of work, management, and business strategy. His excellence in teaching was recognized with HEC Montréal's 2005 Award for Excellence in Pedagogy as a Lecturer and later as a Senior Lecturer. Additionally, he served as Assistant to the Pedagogical Director of Certificate Programs, further contributing to HEC Montréal's educational initiatives.

Jean Poitras, a Full Professor in the Department of Human Resources Management at HEC Montréal, is a distinguished expert in conflict management and negotiation. With a Ph.D. from the University of Massachusetts Boston, Poitras has spent over two decades integrating his consulting experience, research findings, and the latest scientific studies to develop a comprehensive understanding of conflict management. His research focuses on mediation and group conflict resolution in organizations, resulting in several influential books and award-winning publications. Poitras is renowned for his dynamic teaching style, helping professionals develop practical negotiation and mediation skills. His expertise is frequently sought by public and private organizations, unions, and media outlets. Recognized with awards such as the Highly Commended Paper Award and Outstanding Reviewer Award from the International Journal of Conflict Management, Poitras also serves on the editorial boards of several scientific journals. His ability to bridge academic research with real-world applications has established him as a leading figure in both the scholarly community and professional practice of conflict management and negotiation.

Dr. Marie-Claude Trudel is an Associate Professor in the Department of Information Technologies at HEC Montréal, bringing expertise in critical analysis of information systems, inter-organizational information systems implementation, and information systems in healthcare and cultural organizations. With a Ph.D. in Business Administration from the University of Western Ontario and an M.Sc. from HEC Montréal, Trudel's research focuses on the adoption and implementation of information systems across various sectors. She teaches undergraduate and graduate-level courses on business process improvement, information systems analysis and design, and business intelligence. Trudel's recent publications explore topics such as the assimilation of medical appointment scheduling systems and their impact on primary care accessibility, as well as the advancement of laboratory medicine through health information exchange. Her work contributes significantly to understanding how information systems can improve efficiency and decision-making in complex organizational settings, particularly in healthcare. Trudel's supervision of numerous student projects demonstrates her commitment to fostering the next generation of IT professionals and researchers in areas ranging from data governance to healthcare performance analysis.

Yannick Brière is a Department Lecturer in the Information Technology Department at HEC Montréal, specializing in business process analysis and improvement, enterprise architecture, IT governance, and IT portfolio management. His role at HEC Montréal involves teaching and developing courses in these key areas of information technology management.

Chantal Labbé, Associate Professor at HEC Montréal, specializes in stochastic processes, financial engineering, and portfolio optimization, with award-winning teaching in decision sciences.

Marc Fredette, Professor at HEC Montréal, specializes in biostatistics, Bayesian stats, and longitudinal data analysis, advancing UX research and education.

Pamela Sloan is an Adjunct Professor of Management at HEC Montréal and Co-director of the E3 Hub: Environment, Energy and Circular Economy, bringing expertise in strategy, sustainability, and stakeholder management to her roles. With an M.A. in Economics from Cambridge University and a Ph.D. from HEC Montréal, Sloan's research focuses on integrating environmental concerns into business strategies. As Co-director of the E3 Hub, she leads initiatives exploring the intersections of environmental sustainability, energy management, and circular economy principles. Sloan's work bridges academic research with practical applications, contributing to the development of sustainable business practices and policies. Her teaching activities include a prominent role in the "Introduction to Energy Management Powered by RETScreen" certification course, demonstrating her commitment to educating professionals and students on practical tools for addressing climate change. Sloan's multilingual profile (English, French, Spanish) enhances her ability to engage with global sustainability challenges, making her a valuable asset in preparing students and professionals to address complex environmental issues in their careers.

Pierre-Olivier Pineau is a Full Professor in the Department of Decision Sciences at HEC Montréal and has held the Chair in Energy Sector Management since December 2013. With a Ph.D. from HEC Montréal (2000), Pineau is a renowned specialist in energy policy and management, focusing particularly on electricity sector reforms. His extensive research explores the connections between energy and sustainable development, resulting in numerous publications in top journals. Pineau is actively involved in public energy debates and has authored many reports for government and public organizations. He was appointed to the Quebec government's Climate Change Advisory Committee in April 2021. As a researcher and Fellow at the Center for Interuniversity Research and Analysis of Organizations (CIRANO), Pineau contributes to interdisciplinary research on energy issues. His expertise spans energy policy, electricity markets, decision analysis, and investment in developing countries. Pineau's recent book, "The Energy Balance" (in French, 2023), further demonstrates his commitment to public engagement on energy issues. Prior to joining HEC Montréal, he was an associate professor at the University of Victoria's School of Public Administration (2001-2006), bringing a wealth of experience to his current role in shaping energy policy and education in Quebec and beyond.

Olivier Bahn is a Full Professor in the Department of Decision Sciences at HEC Montréal and serves as the Codirector of the e3c Hub - Environment, Energy and Circular Economy. He also holds the position of Director of the Group for Research in Decision Analysis (GERAD), a multi-university research center. Bahn's expertise lies in energy economics and the modeling of climate policies, with his research published in leading academic journals. His educational background includes a Diplôme d'ingénieur from the Institut d'Informatique d'Entreprise (CNAM, Paris) and a Doctorate in Economic and Social Sciences from the University of Geneva. Bahn's work focuses on operational research, mathematical models in economy/energy/environment, and climate change. He has contributed significantly to understanding market power in renewable energy, energy storage roles, and integrated energy markets. As a consultant for various companies, governments, and organizations, Bahn bridges academic research with practical policy applications. His leadership roles at HEC Montréal and GERAD position him as a key figure in advancing interdisciplinary research on energy and environmental issues, contributing to the development of sustainable energy policies and climate change mitigation strategies

Camille Grange is an Associate Professor at HEC Montréal, specializing in responsible adoption of IT, digital transformation, e-commerce, and UX management.

Estelle M. Morin, a Full Professor in the Department of Management at HEC Montréal since 1998, holds a Ph.D. in Psychology from the University of Montreal (1990). She has dedicated her career to promoting mental health at work, employee engagement, and organizational performance. Morin's research focuses on workplace mental health, the meaning of work, and organizational effectiveness. Her model for measuring organizational effectiveness has been adopted by municipal administrators as performance indicators. In 2004, she founded CRITEOS, an international research center, collaborating with colleagues from various countries. Currently, Morin is investing her efforts in studying emotions and emotional intelligence at work. She has supervised numerous graduate students, authored many publications, and received recognition for her teaching and research. As a member of the Consortium for Research on Emotional Intelligence in Organizations (CREIO), Morin continues to shape the field of organizational behavior. Her work bridges academic research with practical applications, significantly contributing to our understanding of how work organization affects employee well-being and organizational performance.

Caroline Aubé is a Full Professor and Director of Research and Knowledge Transfer at HEC Montréal, as well as a work psychologist. Her expertise spans organizational behavior, team management, and workplace effectiveness. Aubé teaches courses on organizational behavior and development across various programs and offers executive seminars on work team management. Her research primarily focuses on team performance and innovation, productive and counterproductive behaviors, and best management practices in team contexts. Holding a Research Chair in Work Team Management and Effectiveness since 2018, Aubé has published in top journals like Group & Organization Management and Small Group Research. With a Ph.D. in industrial and organizational psychology from the Université de Montréal, she brings both academic rigor and practical insights to her work. Aubé's leadership extends beyond HEC Montréal; she co-chairs the Conseil franco-québécois de coopération universitaire (CFQCU) and was recently appointed Chair of the Research Committee of the Bureau de coopération interuniversitaire (BCI). Her contributions bridge academic research with practical applications, significantly impacting our understanding of team dynamics and organizational behavior.