Dell Technologies Technical Customer Support Specialist
Master essential technical support skills, from hardware troubleshooting to customer service, with Dell's comprehensive certification program.
Master essential technical support skills, from hardware troubleshooting to customer service, with Dell's comprehensive certification program.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Dell Technologies Technical Customer Support Specialist Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Diagnose and resolve hardware and software technical issues
Provide exceptional customer service in technical support scenarios
Troubleshoot network connectivity and security concerns
Master enterprise and consumer device components
Develop systematic problem-solving approaches for technical challenges
Skills you'll gain
This course includes:
120 Hours PreRecorded video
Applied Learning Projects throughout the program
Access on Mobile, Desktop, Tablet
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 5 courses in this program
IIM Ahmedabad Blended Post Graduate Programme in Management
Course 1 · 2 Years to complete
Fee Structure
Payment options
Financial Aid
Testimonials
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.