Dell Technologies Networking & Security Technical Support
This course is part of Dell Technologies Technical Customer Support Specialist.
This comprehensive course equips aspiring IT professionals with essential skills for networking and cybersecurity. Designed for beginners, it provides foundational knowledge of network configurations, troubleshooting methodologies, and security frameworks. Participants will learn to identify common connectivity challenges, understand cybersecurity threats, and implement best practices for safeguarding information. Through theoretical concepts and practical applications, the course prepares learners to confidently tackle real-world networking and security scenarios. As part of Dell Technologies Technical Customer Support Specialist professional certificate, this program combines industry expertise with hands-on activities to develop job-relevant skills for IT support roles.
Instructors:
English
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What you'll learn
Understand common networking components and architectures
Troubleshoot network connectivity issues using systematic methodologies
Identify and mitigate common cybersecurity threats
Implement security frameworks and best practices
Develop effective incident response strategies
Assess and manage IT security risks
Skills you'll gain
This course includes:
2.1 Hours PreRecorded video
10 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
This course provides a comprehensive introduction to networking and cybersecurity fundamentals for aspiring IT professionals. Students will explore network components, architectures, and troubleshooting methodologies to effectively diagnose and resolve connectivity issues. The curriculum also covers essential cybersecurity concepts, including threat identification, risk assessment, and security frameworks like NIST. Through practical exercises and real-world scenarios, learners will develop skills in network analysis, security planning, and incident response. The course emphasizes both theoretical knowledge and hands-on application, preparing participants to confidently address networking and security challenges in professional environments.
Networking Foundations
Module 1 · 1 Hours to complete
Network Troubleshooting
Module 2 · 1 Hours to complete
Security Foundations
Module 3 · 4 Hours to complete
Security Troubleshooting
Module 4 · 2 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Dell Technologies Technical Customer Support Specialist
Instructor
Dell Technologies Empowers Next-Gen Tech Talent Through Comprehensive Development Programs
Dell Technologies' "Develop with Dell" program represents a comprehensive approach to fostering tech talent and career growth. The initiative combines modern on-demand learning experiences with direct expert engagement, offering students and professionals pathways to success in the technology industry. Through their Digital IT organization, Dell has embraced a Product Model approach where developers own applications throughout their lifecycle, supported by sophisticated application intelligence tools and self-service platforms. The company's commitment to professional development is demonstrated through extensive mentorship programs, continuous training, and internal mobility opportunities. Dell also maintains a strong focus on diversity and inclusion, particularly through programs like Dell Career Restart and STEM initiatives aimed at bringing more women into technology careers. Their comprehensive curriculum includes technical support and sales professional tracks, featuring AI-powered simulations, virtual instructor-led training, and hands-on practice opportunities that prepare participants for real-world technology careers
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.