Conflict Management For Everyone Specialization
Learn conflict resolution skills. Manage and resolve disputes through negotiation techniques in various settings.
Learn conflict resolution skills. Manage and resolve disputes through negotiation techniques in various settings.
This comprehensive specialization from Arizona State University's Sandra Day O'Connor College of Law equips learners with practical conflict management skills. Through four focused courses, participants learn to identify conflict types, assess responses, and implement effective resolution strategies. The program covers fundamentals of conflict assessment, management techniques across different communication channels, negotiation skills, and solution implementation. Designed for both personal and professional development, it provides hands-on experience through applied learning projects. The specialization emphasizes understanding different conflict mindsets, active listening, and building negotiation expertise.
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What you'll learn
Assess conflict types and identify needs of all parties, manage conflicts effectively in multiple settings, develop appropriate conflict response strategies, master negotiation techniques and solution building, implement sustainable conflict resolutions, apply active listening and questioning techniques, handle conflicts across different communication channels.
Skills you'll gain
This course includes:
26 Hours PreRecorded video
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There are 4 courses in this program
Measuring Total Data Quality
Course 1 · 9 Hours to complete · 4 modules
Digital Competition in Financial Services
Course 2 · 11 Hours to complete · 5 modules
Advertising and E-commerce on TikTok
Course 3 · 4 Hours to complete · 2 modules
Consulting Approach to Problem Solving
Course 4 · 7 Hours to complete · 6 modules
Fee Structure
Payment options
Financial Aid
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