Assessing Conflict
This course is part of Conflict Management For Everyone Specialization.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Conflict Management For Everyone Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
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What you'll learn
Identify different types of conflict accurately
Recognize various reactions to conflict situations
Develop active listening skills for understanding interests
Master effective questioning techniques
Assess conflict situations systematically
Skills you'll gain
This course includes:
3.5 Hours PreRecorded video
5 peer reviews, 5 discussion prompts
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
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There are 6 modules in this course
This comprehensive course teaches learners how to effectively assess and understand conflict situations in various contexts. The curriculum covers identifying different types of conflict, recognizing emotional and behavioral reactions to conflict, developing active listening skills for understanding underlying interests, and mastering the art of asking effective questions. Through practical exercises and peer reviews, students learn to analyze conflict situations systematically and build foundational skills for conflict management.
Start Here
Module 1 · 15 Minutes to complete
Identifying the nature of conflict
Module 2 · 1 Hours to complete
Recognizing reactions to conflict
Module 3 · 1 Hours to complete
Listening actively for interests
Module 4 · 1 Hours to complete
Asking questions
Module 5 · 1 Hours to complete
Course Conclusion
Module 6 · 3 Minutes to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Conflict Management For Everyone Specialization
Instructor
Skills-Based Professional Development and AI Education, Arizona State University
CareerCatalyst is a professional training and development initiative at Arizona State University, dedicated to providing practical skills for workplace success in a rapidly changing digital world. As the instructor for the Coursera course AI Foundations: Prompt Engineering with ChatGPT, CareerCatalyst specializes in equipping learners with foundational knowledge and hands-on techniques for large language models, including responsible prompt design using frameworks like RACCCA. Through accessible, skills-focused modules, the team empowers a diverse audience—from beginners to professionals—to harness AI tools like ChatGPT for more effective and creative problem-solving in business and education.
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Frequently asked questions
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