Assessing Conflict
Learn essential skills for identifying and understanding conflict situations, from recognizing early signs to analyzing different reactions.
Learn essential skills for identifying and understanding conflict situations, from recognizing early signs to analyzing different reactions.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Conflict Management For Everyone Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
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What you'll learn
Identify different types of conflict accurately
Recognize various reactions to conflict situations
Develop active listening skills for understanding interests
Master effective questioning techniques
Assess conflict situations systematically
Skills you'll gain
This course includes:
3.5 Hours PreRecorded video
5 peer reviews, 5 discussion prompts
Access on Mobile, Tablet, Desktop
FullTime access
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There are 6 modules in this course
This comprehensive course teaches learners how to effectively assess and understand conflict situations in various contexts. The curriculum covers identifying different types of conflict, recognizing emotional and behavioral reactions to conflict, developing active listening skills for understanding underlying interests, and mastering the art of asking effective questions. Through practical exercises and peer reviews, students learn to analyze conflict situations systematically and build foundational skills for conflict management.
Start Here
Module 1 · 15 Minutes to complete
Identifying the nature of conflict
Module 2 · 1 Hours to complete
Recognizing reactions to conflict
Module 3 · 1 Hours to complete
Listening actively for interests
Module 4 · 1 Hours to complete
Asking questions
Module 5 · 1 Hours to complete
Course Conclusion
Module 6 · 3 Minutes to complete
Fee Structure
Instructor
Arizona State University's CareerCatalyst
Arizona State University's CareerCatalyst is dedicated to enhancing workforce skills and fostering professional growth through a comprehensive range of educational programs. With a focus on aligning training with industry needs, CareerCatalyst offers over 300 courses that cover in-demand skills in areas such as artificial intelligence, data analytics, microelectronics, and sustainability. The initiative aims to create social and economic opportunities for individuals at various career stages, from entry-level positions to executive roles. By leveraging the expertise of ASU's renowned faculty, CareerCatalyst ensures that learners gain relevant knowledge and practical skills that are essential for success in today's rapidly evolving job market. Notably, the program has seen significant growth, with more than 200,000 learners enrolled last year, reflecting its commitment to continuous learning and workforce development. Through partnerships with local businesses and organizations, CareerCatalyst not only supports individual career advancement but also contributes to the broader economic progress of Arizona.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.