Learn the phases of process improvement, characteristics of ideal work teams, and techniques for implementing problem-solving groups in organizational settings.
Learn the phases of process improvement, characteristics of ideal work teams, and techniques for implementing problem-solving groups in organizational settings.
This comprehensive course focuses on continuous improvement as a daily mantra for all employees within an organization. When doing things well is no longer sufficient, companies need systematic approaches to enhance efficiency. You'll learn to define problems and opportunities, transforming them into continuous improvement projects. The course guides you through building effective work teams responsible for managing these projects and introduces various group problem-solving techniques. By the end of this online training, you'll be equipped to participate in problem-solving groups capable of improving organizational efficiency. The practical tools and methodologies covered will enable you to implement continuous improvement initiatives through effective teamwork within your organization. This course emphasizes both theoretical knowledge and practical application, ensuring you can immediately apply what you've learned to real-world situations. The skills developed are valuable across various industries and organizational roles, making this course essential for anyone interested in process improvement and team-based problem-solving approaches.
31,182 already enrolled
Instructors:

Pilar I. Vidal-Carreras
Spanish
Spanish
What you'll learn
Define problems and opportunities and transform them into improvement projects
Learn how to build an effective team for managing process improvement projects
Discover and practice various techniques for group problem-solving
Develop skills to participate in problem-solving groups that enhance organizational efficiency
Implement continuous improvement tools within your organization through group work
Apply systematic approaches to improvement tasks for better results
Skills you'll gain
This course includes:
PreRecorded video
Graded assessments
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 4 modules in this course
This course provides a comprehensive approach to implementing process improvement groups within organizations. It emphasizes continuous improvement as an essential daily practice for all employees. The curriculum covers how to systematically and efficiently approach improvement tasks to achieve better results while avoiding the distractions of daily chaos. Students learn to identify problems and opportunities, transforming them into structured continuous improvement projects. The course details how to build effective work teams responsible for these projects and introduces various group problem-solving techniques. Participants gain practical experience through exercises that prepare them to contribute to problem-solving groups aimed at enhancing organizational efficiency. By the end of the course, students will have acquired valuable continuous improvement tools that can be implemented within their organizations through effective group work. The practical nature of the content ensures participants can immediately apply their new knowledge to real-world situations.
Defining problems/opportunities and converting them into improvement projects
Module 1
Building teams for process management
Module 2
Group problem-solving techniques
Module 3
Participating in problem-solving groups to improve organizational efficiency
Module 4
Fee Structure
Payment options
Financial Aid
Instructors

11 Courses
Distinguished Scholar in Operations Management and Educational Innovation
Juan A. Marin-García serves as Full Professor in the Department of Business Organization at Universitat Politècnica de València, where he has taught management, teamwork, process improvement, and human resources management since 1994. As founding member of three research groups - i-GRHUP, ROGLE, and IEMA - he has made significant contributions to participative management, continuous improvement, and active learning methodologies. His research spans multiple areas including TQM, TPM, Lean Manufacturing, and innovative educational assessment tools like the INCODE Barometer for measuring innovation competencies

Pilar I. Vidal-Carreras
1 Course
Expert in Inventory Management and Process Improvement at Universitat Politècnica de València
Pilar I. Vidal-Carreras is a professor in the Department of Business Administration at the Universitat Politècnica de València and a member of the ROGLE research group. Her main research areas are inventory management and production planning, where she has contributed to both public and private sector projects for various Spanish companies. She has published on topics such as the economic order quantity (EOQ), economic production quantity (EPQ), and the economic lot scheduling problem (ELSP), including their applications and extensions in agri-food supply chains and perishable goods management
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