Giving Helpful Feedback
This course is part of Business Communication.
This course teaches managers the principles of giving effective feedback to improve and motivate employee performance. Participants will learn seven key techniques for delivering both positive and negative feedback without making employees defensive or afraid. The course covers the science behind feedback, including how negative feedback is weighted more heavily than positive, and how positive feedback can enhance creativity and teamwork. Learners will develop a process to improve their feedback skills and deliver it with confidence. The curriculum includes understanding the concept of feedback, positive feedback strategies, the impact of negative feedback, and practical skills for delivering professional feedback. By the end of the course, students will be able to give work-related feedback that changes behavior while preserving employee dignity.
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English
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What you'll learn
Understand the concept and importance of feedback in the workplace
Distinguish between positive and negative feedback and their impacts
Learn strategies for delivering effective positive feedback
Master techniques for giving constructive negative feedback
Develop seven essential skills for professional feedback delivery
Understand how to tailor feedback to different employees and situations
Skills you'll gain
This course includes:
2.22 Hours PreRecorded video
5 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 6 modules in this course
This course equips managers with essential skills for giving effective feedback to improve employee performance and motivation. Participants learn the science behind feedback, distinguishing between positive and negative feedback, and their respective impacts. The curriculum covers seven key techniques for delivering professional feedback that changes behavior while preserving employee dignity. Students explore strategies for using positive feedback to enhance creativity and teamwork, and learn how to navigate the challenges of negative feedback. Through practical examples and exercises, learners develop a process to improve their feedback skills and deliver it with confidence. The course emphasizes the long-term benefits of mastering feedback techniques and provides tools for continuous improvement in this critical management skill.
Introduction to Giving Helpful Feedback and Positive Feedback
Module 1 · 1 Hours to complete
Negative Feedback: Use With Caution
Module 2 · 51 Minutes to complete
The Seven Essential Feedback Skills - Part I
Module 3 · 1 Hours to complete
The Seven Essential Feedback Skills - Part II
Module 4 · 1 Hours to complete
Giving Helpful Feedback: Turn Your Knowledge Into Long-Term Change
Module 5 · 58 Minutes to complete
Helpful Class Resources
Module 6 · 10 Minutes to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Business Communication
Instructor
Senior Instructor in Management and Entrepreneurship
Tracy Jennings is a Senior Instructor in the Management and Entrepreneurship Division at the University of Colorado Boulder, where she specializes in teaching management courses and leading global seminars in China. She holds a Bachelor of Arts from Williams College, as well as an MBA and Ph.D. in Cognitive Psychology from the University of Denver. Dr. Jennings began her professional journey at IBM as a usability specialist, where she honed her skills in understanding user experience. She later transitioned into leadership roles in New Product Development at US WEST, focusing on internet service development. With her diverse background in both academia and industry, Jennings brings a unique perspective to her teaching, emphasizing the intersection of management principles and cognitive psychology to prepare students for success in the business world.
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Frequently asked questions
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