This course is part of Leadership and Negotiation Skills.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Leadership and Negotiation Skills Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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English
What you'll learn
Develop effective interpersonal communication skills
Master assertive communication techniques
Practice empathetic listening strategies
Deliver constructive performance feedback
Enhance overall leadership effectiveness
Skills you'll gain
This course includes:
0.8 Hours PreRecorded video
17 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course develops essential communication skills for modern leaders. Students learn about human communication levels, assertive communication techniques, empathetic listening skills, and effective performance feedback methods. The curriculum emphasizes practical application through interactive exercises and real-world scenarios to enhance leadership effectiveness.
Human communication levels
Module 1 · 7 Hours to complete
Assertive communication
Module 2 · 5 Hours to complete
Empathetic listening
Module 3 · 6 Hours to complete
Performance feedback
Module 4 · 7 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Leadership and Negotiation Skills
Instructor
Leadership and Human Development Expert at EGADE Business School
Dr. Carlos Alberto Tena Sánchez is a Professor at EGADE Business School, Tecnológico de Monterrey, specializing in Leadership, Entrepreneurship Teams, Communication Skills, and Negotiation Skills. He holds a Master's in Human Development from UIA and a Doctorate in Human Development from UNAG, complemented by ICT Coaching Certification. As Director General of Kairos Business Productivity and Coordinator of the Management Skills Diploma at ITAM, he brings extensive expertise in stress management and integral health. His teaching focuses on developing effective leadership and communication skills, while his research contributes to understanding human development in business contexts. He has contributed significantly to the MicroMasters program in Humanities & Soft Skills at Tecnológico de Monterrey1, where he helps students develop crucial professional competencies in leadership and communication.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.