Business Process Management in Healthcare Organizations
Learn to optimize healthcare business processes, from patient records to operational efficiency. Perfect for healthcare administrators.
Learn to optimize healthcare business processes, from patient records to operational efficiency. Perfect for healthcare administrators.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Healthcare Organization Operations Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
(161 ratings)
11,255 already enrolled
Instructors:
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What you'll learn
Understand healthcare organization business processes and management principles
Master business process improvement and innovation strategies
Learn electronic patient records management systems
Develop patient-centered business processes
Implement effective healthcare organization operations
Skills you'll gain
This course includes:
4.5 Hours PreRecorded video
9 quizzes
Access on Mobile, Desktop, Tablet
FullTime access
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There are 4 modules in this course
This comprehensive course explores healthcare organization business processes and their management. It covers essential topics including business process improvement, electronic health records, and patient-centered process design. The curriculum focuses on practical applications, from operational efficiency to customer service enhancement, preparing learners to contribute effectively to healthcare administration. Through readings, case studies, and hands-on projects, students learn to optimize healthcare operations and implement patient-focused solutions.
Lesson One: Healthcare Organization Business Processes and Management
Module 1 · 4 Hours to complete
Lesson Two: Healthcare Organization Business Process Management Improvement and Innovation
Module 2 · 2 Hours to complete
Lesson Three: Healthcare Organization Electronic Patient/Customer Records Business Processes
Module 3 · 2 Hours to complete
Lesson Four: Design Patient-Centered Healthcare Organization Business Processes
Module 4 · 3 Hours to complete
Fee Structure
Instructor
Professor Emerita, Rutgers University
With over 35 years of experience in higher education, Margaret Kilduff has held both academic and administrative roles. Her research focuses on improving health system quality and exploring health geography. For the past two decades, she has specialized in teaching online courses in health systems, healthcare data science, administration, and policy. Kilduff’s approach to online education differs from traditional video-based courses, as she emphasizes readings that directly engage learners with course content. Her philosophy centers on two key principles: learners should establish a direct relationship with the material, and they should have the ability to create their own personalized learning paths.
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4.6 course rating
161 ratings
Frequently asked questions
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