Healthcare Consumerism and Implication for Care Delivery
Learn how consumer-driven healthcare is transforming care delivery models and payment systems in modern healthcare.
Learn how consumer-driven healthcare is transforming care delivery models and payment systems in modern healthcare.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Healthcare Trends for Business Professionals Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Understand the changing role of consumers in healthcare
Analyze the healthcare ecosystem and key stakeholders
Evaluate new payment models and financial challenges
Apply data analytics to improve consumer experience
Implement change management in healthcare operations
Skills you'll gain
This course includes:
2.5 Hours PreRecorded video
14 quizzes, 2 peer reviews
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course explores the evolving role of consumerism in healthcare delivery. Students learn about the healthcare ecosystem, consumer-driven changes, and their impact on care delivery models. The curriculum covers key topics including operational challenges, payment systems, and data analytics in healthcare. Through case studies and practical examples, participants understand how consumer demands are reshaping healthcare delivery and driving innovation in payment models and service delivery.
Consumerism in Healthcare
Module 1 · 3 Hours to complete
Operational Challenges and Change Management
Module 2 · 3 Hours to complete
Financial & Payment Challenges of Healthcare Consumerism
Module 3 · 3 Hours to complete
The Role of Analytics in Healthcare Consumerism
Module 4 · 4 Hours to complete
Fee Structure
Instructor
Veteran Educator and Healthcare Executive
Russ Moran is an Executive Adjunct Professor at Northeastern University’s D’Amore-McKim School of Business and Bouvé College of Health Sciences, bringing over 30 years of healthcare industry expertise in leadership, provider network contracting, service operations, and innovation. He has taught at Northeastern since 2006, contributing to the MS in Innovation and MBA programs with courses in Service Innovation, U.S. Healthcare Reform, and Enterprise Growth. Moran also teaches Strategic Management in Healthcare at Bouvé and serves on advisory boards for Northeastern’s Center for Health Policy and Healthcare Research and Health Management MBA. His corporate education work includes collaborations with IBM, EMC, and Blue Cross Blue Shield, while he also leads healthcare innovation initiatives with Coursera. Moran's professional background includes roles as EVP at Private Healthcare Systems and Tufts Health Plan, where he oversaw operations, IT, and Medicare Advantage products. He is a principal advisor for Decision Point Health Solutions and sits on the Board of Advisors for Day Health Strategies. Moran holds degrees from St. Anselm College and the University of New Hampshire.
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