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Engaging in Service Innovation and Management
Master healthcare service redesign, process improvement, and organizational change management in this comprehensive course.
Course Cost
₹ 2,699
Beginner
Skill Level
15 Hours
Self-paced lessons
This course, a continuation of "Introduction to Service Innovation and Management," provides a deep dive into service innovation and management in healthcare. It equips students with tools to examine and implement plans for healthcare service and process redesign. The curriculum covers crucial topics such as defining and evaluating processes, planning for organizational change, team management, cultural aspects of maintaining new processes, stakeholder management, and leadership at all organizational levels. Students will learn about best practices in examining strategies based on different organizational models, continuous process improvements, managing resistance, employee empowerment, and leadership in operations management.
English
What you'll learn
Apply organizational and individual attributes for effective process improvement
Analyze the importance of long-term commitment and resilience in organizational change
Understand operational approaches to executing strategic plans for organizational goals
Evaluate the impact of external factors on healthcare organizations
Develop strategies for managing teams and overcoming resistance to change
Understand the role of leadership in driving innovation and adapting to future trends
Apply concepts of service innovation to real-world healthcare scenarios
Develop skills in measuring and evaluating the success of process improvements
Skills you'll gain
This course includes:
99 Minutes PreRecorded video
36 quizzes
Access on Mobile, Tablet, Desktop
Batch access
Shareable certificate
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
This course provides a comprehensive exploration of service innovation and management in healthcare. It is structured into four modules: Defining Metrics for Service Innovation and Management Success, External Influences on the Healthcare Organization, Importance of Teams in Process Change, and Leadership for Emerging Trends. The curriculum covers key concepts such as value stream mapping, consumerism in healthcare, organizational resiliency, treatment of disparate populations, team building, and future trends in healthcare leadership. Through a mix of video lectures, readings, quizzes, and practical assignments, participants will develop skills in implementing effective process improvements, managing organizational change, and leading innovation in healthcare settings.
Defining Metrics for Service Innovation and Management Success
Module 1 · 4 Hours to complete
External Influences on the Healthcare Organization
Module 2 · 4 Hours to complete
Importance of Teams in Process Change
Module 3 · 4 Hours to complete
Leadership for Emerging Trends
Module 4 · 3 Hours to complete
Fee Structure
Payment options
Financial Aid
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
4.8
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Students
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Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.