This course is part of multiple programs. Learn more.
This course is part of multiple programs including Medical Billing and Coding Fundamentals Specialization, Mental Health Care Fundamentals Specialization, and Pharmacy Technician Fundamentals Specialization. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.8
(521 ratings)
32,802 already enrolled
Instructors:
English
Tiếng Việt
What you'll learn
Understand professional expectations in healthcare settings
Develop emotional intelligence and self-management skills
Improve internal and external communication abilities
Enhance patient care and satisfaction skills
Master workplace professionalism standards
Skills you'll gain
This course includes:
1.23 Hours PreRecorded video
5 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There are 5 modules in this course
This comprehensive course develops essential soft skills for allied health professionals, focusing on workplace professionalism and patient care excellence. The curriculum covers key areas including emotional intelligence, communication skills, cultural competency, and professional ethics. Through scenario-based learning and interactive activities, students gain practical experience in handling workplace situations and patient interactions effectively.
Module 1: Getting Started with Workplace Professionalism
Module 1 · 1 Hours to complete
Module 2: Emotional Intelligence in Healthcare
Module 2 · 1 Hours to complete
Module 3: Building Professional Relationships
Module 3 · 1 Hours to complete
Module 4: Personal and Interpersonal Skills
Module 4 · 1 Hours to complete
Module 5: Professional Behavior and Career Success
Module 5 · 1 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Medical Billing and Coding Fundamentals, Pharmacy Technician Fundamentals Specialization, Medical Office Procedures and Administration Fundamentals, Mental Health Care Fundamentals
Instructor
Allied Health Education Expert and Program Development Specialist
Jennifer Zabel serves as Senior Allied Health Program Developer at MedCerts, bringing over 20 years of experience in healthcare education and administration. Through her Coursera courses including Medical Terminology and Human Body Fundamentals, Anatomy and Physiology, and Professionalism in Allied Health, she helps students master essential healthcare concepts and professional skills. Her expertise spans curriculum development, instructional design, and program management, with a proven record of achieving high certification pass rates and student satisfaction. Her academic credentials include an Associate of Science in Dental Hygiene, a Bachelor of Science in Health Sciences, and a Master of Science in Healthcare Administration, complemented by professional certifications including CCMA, CMAA, and CPT. Prior to joining MedCerts in 2022, she served as Director of Clinical Administration at ECPI University, where she contributed to developing the Dental Assistant program. Her experience includes participation in SACCOC accreditation, academic review boards, and QEP initiatives, while maintaining focus on student success through innovative teaching methodologies and comprehensive program development.
Testimonials
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.