About MedCerts

Jennifer Zabel serves as Senior Allied Health Program Developer at MedCerts, bringing over 20 years of experience in healthcare education and administration. Through her Coursera courses including Medical Terminology and Human Body Fundamentals, Anatomy and Physiology, and Professionalism in Allied Health, she helps students master essential healthcare concepts and professional skills. Her expertise spans curriculum development, instructional design, and program management, with a proven record of achieving high certification pass rates and student satisfaction. Her academic credentials include an Associate of Science in Dental Hygiene, a Bachelor of Science in Health Sciences, and a Master of Science in Healthcare Administration, complemented by professional certifications including CCMA, CMAA, and CPT. Prior to joining MedCerts in 2022, she served as Director of Clinical Administration at ECPI University, where she contributed to developing the Dental Assistant program. Her experience includes participation in SACCOC accreditation, academic review boards, and QEP initiatives, while maintaining focus on student success through innovative teaching methodologies and comprehensive program development.

Barbara Westrick serves as Program Director and Subject Matter Expert at MedCerts, bringing over 40 years of healthcare experience to her role. Through her Coursera courses in medical assisting and healthcare administration, she helps students develop essential clinical and administrative skills. Her expertise spans multiple healthcare settings, including ambulatory outpatient care, hospital environments, and corporate medical departments. As a member of prestigious organizations including the American Association of Medical Assistants, American Academy of Professional Coders, and National Healthcareer Association, she maintains strong professional connections in the field. Her 20-year focus on healthcare education includes roles as Program Chair for Medical Assisting and Medical Insurance Billing at Ross Education, where she developed comprehensive curricula. At MedCerts, she contributes to curriculum development, design, and quality assurance while serving as Program Director for the Clinical Medical Assistant Program and subject matter expert for Certified EKG Technician and Certified Phlebotomy Technician certifications. Her teaching methodology emphasizes practical skills development combined with thorough theoretical understanding, preparing students for success in healthcare careers.

Dr. Sherrie Moore serves as Pharmacy Technician Program Director at MedCerts, bringing over 18 years of experience in pharmacy practice and education. Her academic credentials include a Doctor of Pharmacy from Western University of Health Science and a Bachelor's degree in Economics from UCLA. Through her Coursera courses in pharmacy technology, she helps students understand pharmaceutical principles and practices while preparing for certification. Her expertise spans multiple pharmacy settings, including inpatient pharmacy, community pharmacy, and long-term care facilities. As Program Director, she oversees educational planning, implementation, and evaluation while ensuring compliance with state standards and ASHP criteria. Her teaching methodology emphasizes practical skills development combined with thorough theoretical understanding, preparing students for success in pharmacy careers. Her leadership focuses on enhancing program quality and student outcomes while maintaining rigorous educational standards in pharmacy technician training.