Medical Administrative Assistants and Office Procedures
This course is part of Medical Office Procedures and Administration Fundamentals.
This beginner-level course provides comprehensive training on critical administrative functions in medical settings through three focused modules. Students learn about HIPAA and HITECH regulations governing patient privacy and health information security, gaining crucial knowledge of compliance requirements for medical offices. The course then explores patient intake and processing, teaching techniques for gathering demographic and insurance information, creating patient records, and navigating electronic health record systems. The final module covers medical records management, including filing systems, record maintenance, legal requirements, and confidentiality protocols for both paper and electronic records. By combining regulatory knowledge with practical office procedures, the course equips students with the essential skills needed to manage day-to-day operations in medical practices with a focus on patient processing, record management, and regulatory compliance.
Instructors:
English
Powered by
What you'll learn
Understand HIPAA and HITECH regulations for patient privacy protection
Apply proper procedures for handling protected health information
Implement effective patient registration and check-in processes
Develop skills for positive patient interactions in medical settings
Manage demographic and insurance information collection efficiently
Organize and maintain medical records according to industry standards
Skills you'll gain
This course includes:
1 Hours PreRecorded video
3 assignments, 1 peer review
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 3 modules in this course
This course provides comprehensive training in essential medical administrative procedures with a focus on regulatory compliance, patient processing, and records management. Students gain a thorough understanding of HIPAA and HITECH regulations, learning how these laws protect patient privacy and govern the secure handling of health information. The curriculum explores patient intake procedures, teaching students how to effectively gather and process demographic and insurance information while providing excellent patient service. The final portion delves into medical records management, covering both paper and electronic systems, organization methods, legal considerations, and maintenance requirements. Throughout the course, students engage with practical applications through interactive plugins, case studies, and quizzes that reinforce theoretical concepts with real-world scenarios.
Module 1 - HIPAA and HITECH
Module 1 · 2 Hours to complete
Module 2 - Patient Intake and Processing
Module 2 · 1 Hours to complete
Module 3 - Managing Medical Records/Project
Module 3 · 3 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Medical Office Procedures and Administration Fundamentals
Instructor
Allied Health Education Expert and Program Development Specialist
Jennifer Zabel serves as Senior Allied Health Program Developer at MedCerts, bringing over 20 years of experience in healthcare education and administration. Through her Coursera courses including Medical Terminology and Human Body Fundamentals, Anatomy and Physiology, and Professionalism in Allied Health, she helps students master essential healthcare concepts and professional skills. Her expertise spans curriculum development, instructional design, and program management, with a proven record of achieving high certification pass rates and student satisfaction. Her academic credentials include an Associate of Science in Dental Hygiene, a Bachelor of Science in Health Sciences, and a Master of Science in Healthcare Administration, complemented by professional certifications including CCMA, CMAA, and CPT. Prior to joining MedCerts in 2022, she served as Director of Clinical Administration at ECPI University, where she contributed to developing the Dental Assistant program. Her experience includes participation in SACCOC accreditation, academic review boards, and QEP initiatives, while maintaining focus on student success through innovative teaching methodologies and comprehensive program development.
Testimonials
Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.