Learn essential computer hardware components and operating system basics to launch your career in IT support and technical troubleshooting.
Learn essential computer hardware components and operating system basics to launch your career in IT support and technical troubleshooting.
This comprehensive course provides a foundation in computer hardware and operating systems, essential for IT support roles. Students learn about critical computer components, including motherboards, CPUs, storage devices, and peripherals, while mastering Microsoft Windows fundamentals. The curriculum covers hardware connections, workstation setup, operating system configuration, and troubleshooting practices. Through hands-on projects and real-world scenarios, learners develop practical skills in diagnosing and resolving computer issues. The course is specifically designed for beginners entering IT support roles or professionals seeking to strengthen their technical foundation.
4.6
(89 ratings)
11,538 already enrolled
Instructors:
English
English
What you'll learn
Understand operating system fundamentals and core functionalities
Identify and work with desktop and laptop hardware components
Configure and manage computer peripherals and interfaces
Master workstation setup and operating system settings
Apply effective troubleshooting practices for common IT issues
Gain practical experience with system evaluation and maintenance
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Final quiz, Hands-on exercises
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 6 modules in this course
This course provides a comprehensive introduction to computer hardware and operating systems fundamentals. The curriculum is structured across six modules covering computing basics, hardware components, interfaces and peripherals, internal computer components, workstation setup, and system troubleshooting. Students learn through a combination of theoretical knowledge and practical applications, with hands-on activities in each module. The course emphasizes real-world scenarios and includes practical exercises in workstation evaluation, system configuration, and troubleshooting techniques.
Computing Fundamentals and Operating Systems
Module 1
Hardware and Components
Module 2
Interfaces, Peripherals, and Connectors
Module 3
Internal Computer Components
Module 4
Workstation Evaluation, Setup, and Troubleshooting
Module 5
Final Quiz and Hands-on Exercise: Linux Terminal
Module 6
Fee Structure
Instructor
IBM at Skills Network
The IBM Skills Network is a global education initiative by IBM aimed at developing in-demand skills in areas such as software development, cybersecurity, cloud computing, and professional soft skills. Delivered through platforms like edX, the Skills Network provides practical, industry-aligned training backed by IBM’s real-world expertise. These courses blend technical depth with hands-on learning and are designed to prepare students for certification and entry-level tech roles in today's competitive job market.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.