IBM IT Support Professional Certificate
Master IT support, networking, and cybersecurity skills in 3 months and prepare for CompTIA certification
Master IT support, networking, and cybersecurity skills in 3 months and prepare for CompTIA certification
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full IBM IT Support Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Master hardware and software configuration for devices and operating systems
Develop strong cybersecurity and networking fundamentals
Gain expertise in cloud computing and database management
Learn professional customer service and technical support skills
Practice real-world troubleshooting through hands-on labs
Prepare for CompTIA ITF+ certification examination
Skills you'll gain
This course includes:
120 Hours PreRecorded video
Practice tests, Interactive exercises, Labs, Projects
Access on Mobile, Desktop, Tablet
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 9 courses in this program
Introduction to Technical Support
Course 1 · 12 Hours to complete · 5 modules
Introduction to Hardware and Operating Systems
Course 2 · 17 Hours to complete · 7 modules
Introduction to Software, Programming, and Databases
Course 3 · 18 Hours to complete · 5 modules
Introduction to Networking and Storage
Course 4 · 12 Hours to complete · 5 modules
Introduction to Cybersecurity Essentials
Course 5 · 12 Hours to complete · 4 modules
Introduction to Cloud Computing
Course 6 · 12 Hours to complete · 6 modules
Practice Exam for CompTIA ITF+ Certification
Course 7 · 2 Hours to complete · 3 modules
Technical Support (IT) Case Studies and Capstone
Course 8 · 10 Hours to complete · 5 modules
Tech Support Career Guide and Interview Preparation
Course 9 · 9 Hours to complete · 3 modules
Fee Structure
Payment options
Financial Aid
Testimonials
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.