Yitong Yu, Ph.D.

Dr. Yitong Yu serves as an Assistant Professor in the School of Hotel and Tourism Management at The Hong Kong Polytechnic University, where she has established herself as a leading researcher in organizational behavior and employee well-being. Her research portfolio centers on critical workplace issues, particularly examining the dark side of leadership in the hospitality and tourism industry. She has made significant contributions to understanding abusive supervision and its effects on emotional labor, with pioneering work on how employee mindfulness can mitigate negative workplace experiences. Her current research extends into emerging areas such as human-robot interactions in the service industry and the evolving nature of work paradigms. She has published extensively in top-tier journals, including Tourism Management and the International Journal of Contemporary Hospitality Management, where she has contributed groundbreaking work on experience sampling methodology in hospitality research. Her expertise spans multiple areas including leadership dynamics, employee well-being, gig economy workers, and human resource management, with a particular focus on how these elements interact within the hospitality sector. Through her research, she continues to bridge theoretical frameworks with practical applications, helping to shape understanding of modern workplace challenges in the evolving service industry landscape.