Santiago Gallino

Santiago Gallino currently serves as Charles W. Evans Distinguished Faculty Scholar and Associate Professor of Operations, Information and Decisions at The Wharton School, University of Pennsylvania, where he has established himself as a leading expert in digital transformation and retail operations. After completing his PhD in Operations and Information Management and Master's in Statistics at Wharton as a Fulbright Scholar, along with an MBA from IAE Business School and an Electrical Engineering degree from Universidad de Buenos Aires, he began his academic career at Tuck School of Business at Dartmouth. His research focuses on omnichannel integration, store execution, and digital transformation in retail, with groundbreaking work on inventory management and channel integration. His impact is evidenced by highly-cited publications in prestigious journals like Management Science, Manufacturing & Service Operations Management, and MIT Sloan Management Review, with his research on online-offline channel integration garnering particular attention. Through extensive collaboration with retail organizations, he continues to bridge academic theory with practical applications, while his work has been frequently featured in major media outlets. At Wharton, he teaches courses in retail supply chain management and operations strategy, helping shape the next generation of retail and operations leaders.