Melissa Wood

Melissa Wood is a seasoned expert in customer experience, research, and strategy, currently serving as a faculty member at the University of Colorado Business School’s Global Energy Management graduate program. With extensive experience in both consulting and the utility sector, she has worked with major brands such as Apple and AT&T, as well as leading strategic marketing initiatives at Xcel Energy. Her expertise lies in understanding end-user needs and developing strategies for continuous improvement, making her a valuable asset to her students and clients alike.An award-winning educator recognized with the Outstanding Professor Award in 2012 and 2016, Melissa Wood teaches courses like Electric Utilities Fundamentals and Future, where she equips students with essential knowledge about the evolving energy landscape. Her work not only enhances academic understanding but also bridges the gap between theory and practice in the energy sector, preparing future leaders to navigate the complexities of energy management and customer engagement.