Alfredo Santana Reynoso

Alfredo Santana Reynoso is an Associate Professor at Tecnológico de Monterrey. He holds a degree in Industrial and Systems Engineering from Tecnológico de Monterrey's Guadalajara campus, a Master's in Project Engineering from the Universidad de Guadalajara, and a Ph.D. in Industrial Engineering with a focus on Quantitative Analysis from the University of South Florida. His expertise is further enhanced by several professional certifications, including Six Sigma Black Belt from the American Society for Quality (ASQ), Certified SAP Associate, and Project Management Professional (PMP) from the Project Management Institute. Dr. Santana's academic work is complemented by his practical experience in various roles such as Planning Head, Production Manager, Technical Manager, and Corporate Project Coordinator. His research interests include mathematical modeling and simulation for decision-making, as well as process improvement through Lean Six Sigma methodologies. On Coursera, he teaches courses related to quality management and process optimization, including "Incrementar - Parte 2 y Controlar."