This module introduces the foundational concepts of supply chain management, exploring its definition, strategic importance, alignment with product types, and the value it creates across the supply network.

This module examines multiple perspectives on supply chain management, including integrated approaches, process thinking, innovation, constraints theory, and the role of information technology in enabling supply chain operations.

This module covers the principles of customer service and satisfaction within supply chains, and explores the structure and management of distribution channels and service delivery.

This module examines the shift from anticipatory to response-based business models and delves into procurement strategy, the distinction between purchasing and procurement, and how to build strong, lasting supplier relationships.

This module addresses manufacturing strategy, operational flexibility, and integrated planning frameworks including total planning and Sales and Operations Planning (S&OP) to align supply and demand across the enterprise.

This module covers demand forecasting techniques and collaborative planning methodologies such as CPFR, applied through the Woodmere case study to illustrate real-world forecasting and replenishment challenges.

This module provides a comprehensive understanding of Advanced Planning and Scheduling systems, covering core concepts, software demonstrations, demand and supply planning, and the six key APS components along with their real-world challenges and benefits.

This module explores the rationale and strategies behind supply chain globalisation, examining its operational requirements, challenges, and hidden costs, culminating in a total cost approach to managing global supply chain complexity.

This module introduces core supply chain II concepts, covering inventory management principles including cycle and safety stock, and transportation management including industry challenges and current issues.

This module examines the principles of end-to-end supply chain integration, covering warehousing, material handling, and packaging as interconnected components of a fully integrated supply chain system.

This module focuses on developing and applying supply chain performance measurement frameworks, including metric selection, benchmarking, financial considerations, and understanding performance variation across the supply chain.

This module explores how value is created and assessed in supply chains through case studies including Cooper Processing and services supply chain examples, offering practical frameworks for evaluating supply chain contributions.

This module applies supply chain concepts through an in-depth analysis of the Marks & Spencer retail case, examining its evolution across eras and deriving strategic supply chain lessons from both its challenges and solutions.

This module addresses the role of supply chain professionals in managing risk, with a strong focus on sustainability practices, education-driven resilience, and the dynamics of supply chain design in an increasingly complex global environment.

This module provides a detailed examination of third-party logistics providers — their services, benefits, and how to find and merge with them — alongside the management of spares and repairables within the supply chain.

This module introduces the SCOR model — its processes, metrics, and best practices — and applies it to real-world supply chain scenarios, concluding with a forward-looking perspective on supply chain innovation and management.

This module introduces the global supply chain landscape, covering global trade dynamics, emerging markets, strategic frameworks, activity location decisions, and the integration and strategic benefits of global supply chain functions.

This module analyses the four key globalisation drivers — market, cost, government, and competitive — and examines their specific implications for shaping and adapting global supply chain strategies.

This module covers the infrastructure foundations of global supply chains, including transportation and technology systems, supply chain security and risk, legal and contractual considerations, commercial documentation, customs clearance, payment terms, Incoterms, and global trade frameworks.

This module covers the full spectrum of global logistics, including strategy, distribution centre management, inventory and packaging considerations, and all major transportation modes — ocean, air, land, intermodal — as well as reverse logistics.

This module examines global purchasing strategy, the transition from international to global procurement, outsourcing and offshoring decisions, global customer and channel management, order fulfilment, and the selection and structuring of global supplier networks.

This module addresses global operations strategy, make-or-buy decisions, production and manufacturing approaches, competitive priorities, total cost analysis, quality standards, the SCOR model, and the spectrum of logistics provider models from 1PL to 5PL.

This module explores global market channel strategy, customer value creation, international market entry modes, wholesaling, retailing, franchising, exporting, importing, e-commerce globalisation, and diagnostic tools for evaluating global channel partners.

This concluding module examines the value and importance of managing global supply chains, covering coordination mechanisms, inter-organisational relationships, value propositions, stakeholder engagement, sustainability, and guiding principles for effective global supply chain leadership.

This module establishes the foundations of logistics management in the modern global economy, exploring the logistics value proposition and its critical interfaces with other functions within the firm.

This module covers CRM principles and customer accommodation strategies, the design of effective CRM approaches, and the role of third-party logistics providers in outsourcing logistics functions.

This module examines order cycle management, barcode and EDI systems, and the development, current issues, and opportunities of RFID technology within supply chain applications.

This module covers the fundamentals of inventory management including functionality, key decision-making, carrying costs, and the broader financial implications of inventory strategies for supply chain performance.

This module introduces warehousing fundamentals, covering the principles of warehouse layout and design and the core processes that drive efficient warehouse operations.

This module builds on warehouse fundamentals by exploring material handling technology, labour considerations, and ownership trends shaping modern warehousing operations.

This module provides a comprehensive view of transportation within the supply chain, covering its functionality, modal structures, intermodal combinations, economic principles, costing, tariff tables, and administrative and pricing considerations.

This concluding module addresses the principles of logistics network design, covering spatial and temporal integration, network design methodologies, and the resolution of network design problems for end-to-end supply chain optimisation.