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Account Management & Sales Force Design

Master strategic sales planning, sales force management, and account strategies. Learn inside/outside sales operations and buying center dynamics.

Master strategic sales planning, sales force management, and account strategies. Learn inside/outside sales operations and buying center dynamics.

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Sales Operations/Management Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

4.5

(265 ratings)

23,167 already enrolled

English

پښتو, বাংলা, اردو, 3 more

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Account Management & Sales Force Design

This course includes

14 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

Free course

What you'll learn

  • Understand strategic planning in sales management and Porter's 5-Forces Model

  • Master the seven key responsibilities of a sales manager

  • Differentiate between inside and outside sales operations

  • Analyze buying center dynamics and decision-making processes

  • Implement effective account management strategies

Skills you'll gain

Sales Management
Strategic Planning
Account Management
Sales Operations
Inside Sales
Outside Sales
Buying Centers
Sales Force Design
Personal Selling
Sales Strategy

This course includes:

4.4 Hours PreRecorded video

4 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

Certificate

Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 4 modules in this course

This comprehensive course introduces learners to various sales methods and strategic sales management concepts. The curriculum covers the evolution of sales management, responsibilities of sales managers, types of sales operations, and the personal selling process. Students learn about strategic planning in sales, Porter's 5-Forces Model, buying centers, and the distinction between inside and outside sales. The course emphasizes practical applications through real-world examples and interviews with industry professionals.

Introduction and Overview

Module 1 · 3 Hours to complete

Strategic Planning and Sales Management

Module 2 · 3 Hours to complete

Brief Overview of Sales Management

Module 3 · 4 Hours to complete

Inside/Outside Sales, Buying Centers, and Overview of the Personal Selling Process

Module 4 · 3 Hours to complete

Fee Structure

Instructors

Suzanne C. Bal
Suzanne C. Bal

4.6 rating

62 Reviews

32,988 Students

5 Courses

Teaching Assistant Professor, Marketing

Suzanne Bal's areas of teaching include personal selling, integrated promotions and sales management. Education • MBA, Saint Martin's University • Bachelor of Science, Marketing, The Ohio State University

Michael F. Walsh, Ph.D.
Michael F. Walsh, Ph.D.

4.7 rating

65 Reviews

34,639 Students

5 Courses

Leading Marketing Scholar and Educator at West Virginia University

Dr. Michael F. Walsh is the Department Chair and Associate Professor of Marketing at the John Chambers College of Business and Economics at West Virginia University. With a robust academic background, including a Ph.D. from the University of Pittsburgh, he teaches both graduate and undergraduate courses in marketing. His research interests center on consumer resistance to change and the intersection of marketing with public policy, with his work published in respected journals such as the Journal of Public Policy and Marketing and the Journal of Product and Brand Management. Prior to his academic career, Dr. Walsh accumulated over 20 years of experience in general management, advertising, and marketing, where he developed specialized communication strategies for various sectors.In addition to his teaching and research roles, Dr. Walsh has held significant positions in corporate marketing, including overseeing marketing activities for Buchanan Ingersoll, a law firm with a large network of attorneys, and serving as Senior Vice President at Ketchum Advertising. His contributions to the field have been recognized through numerous awards, including being named Educator of the Year by the Pittsburgh Chapter of the American Marketing Association in 2015. Dr. Walsh is also actively engaged in community service, serving on various boards and committees that promote business education and ethical practices.

Account Management & Sales Force Design

This course includes

14 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

Free course

Testimonials

Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.

4.5 course rating

265 ratings

Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.