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Low Intermediate English: Help & Information

Master essential English skills for seeking and providing assistance, including giving directions, making requests, and explaining procedures.

Master essential English skills for seeking and providing assistance, including giving directions, making requests, and explaining procedures.

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full English Language Skills A2-B1 CEFR: Low-Intermediate Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

4.8

(18 ratings)

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Low Intermediate English: Help & Information

This course includes

19 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

Free course

What you'll learn

  • Ask for and provide clear directions

  • Express opinions and preferences effectively

  • Make formal requests through various channels

  • Explain procedures and instructions clearly

  • Handle phone and email communications

  • Navigate help-seeking situations professionally

Skills you'll gain

English Grammar
Business Communication
Giving Directions
Making Requests
Email Writing
Phone Communication
Instructions
Business English
Customer Service
Professional Communication

This course includes:

0.13 Hours PreRecorded video

5 quizzes

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

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There are 6 modules in this course

This practical course develops essential English skills for seeking and providing help in various situations. Using the adaptive Voxy platform, students learn to give directions, share opinions, make requests via email and phone, and explain procedures. The curriculum includes real-world content and task-based lessons, focusing on both written and verbal communication skills for professional and personal contexts.

Course Introduction & Voxy Orientation

Module 1 · 2 Hours to complete

Asking for Directions

Module 2 · 3 Hours to complete

Opinions & Preferences

Module 3 · 3 Hours to complete

Making Requests

Module 4 · 2 Hours to complete

Instructions and Procedures

Module 5 · 3 Hours to complete

Course Project: Independent Study

Module 6 · 3 Hours to complete

Fee Structure

Instructors

Rebecca Payne-Passmore
Rebecca Payne-Passmore

4.4 rating

126 Reviews

24,188 Students

7 Courses

Digital Education Expert and Language Learning Specialist

Rebecca Payne-Passmore serves as Manager of Content and Publishing at Voxy. Her academic credentials include a Postgraduate Diploma in Digital Education from the University of Edinburgh and a Master's in Bilingual Education from the University of Alcalá. Through her Coursera courses in Low Intermediate English, she helps non-native speakers develop practical language skills across various contexts. Her series of courses covers essential topics including Calls & Messaging, Help & Information, Meet & Greet, Personal Growth & Well-Being, Planning & Organization, Shopping & Customer Service, and Technology. As a course designer, she has created over 50 courses that have reached thousands of learners globally. Her expertise spans digital education, bilingual learning, and content development, focusing on creating innovative and engaging learning experiences. Her teaching methodology emphasizes practical applications and real-world scenarios to help learners achieve their language goals effectively.

Dr. Katharine Nielson
Dr. Katharine Nielson

4.8 rating

262 Reviews

90,551 Students

8 Courses

Dr. Nielson, the Chief Education Officer at VOXY, is an applied linguist with a focus on instructed second language acquisition. She is dedicated to making language learning more efficient, engaging, and effective through the use of technology and cutting-edge research on adult language learning. She earned her PhD in Second Language Acquisition from the University of Maryland, where her research emphasized technology-enhanced language instruction and the integration of SLA theory with language teaching. Katie has successfully led teams in designing award-winning language courses for the U.S. Government, universities, and language training centers.

Low Intermediate English: Help & Information

This course includes

19 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

Free course

Testimonials

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Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.