Low Intermediate English: Help & Information

Dr. Nielson, the Chief Education Officer at VOXY, is an applied linguist with a focus on instructed second language acquisition. She is dedicated to making language learning more efficient, engaging, and effective through the use of technology and cutting-edge research on adult language learning. She earned her PhD in Second Language Acquisition from the University of Maryland, where her research emphasized technology-enhanced language instruction and the integration of SLA theory with language teaching. Katie has successfully led teams in designing award-winning language courses for the U.S. Government, universities, and language training centers.

Rebecca Payne-Passmore serves as Manager of Content and Publishing at Voxy. Her academic credentials include a Postgraduate Diploma in Digital Education from the University of Edinburgh and a Master's in Bilingual Education from the University of Alcalá. Through her Coursera courses in Low Intermediate English, she helps non-native speakers develop practical language skills across various contexts. Her series of courses covers essential topics including Calls & Messaging, Help & Information, Meet & Greet, Personal Growth & Well-Being, Planning & Organization, Shopping & Customer Service, and Technology. As a course designer, she has created over 50 courses that have reached thousands of learners globally. Her expertise spans digital education, bilingual learning, and content development, focusing on creating innovative and engaging learning experiences. Her teaching methodology emphasizes practical applications and real-world scenarios to help learners achieve their language goals effectively.