Learn to streamline your inbox by setting up automated AI-powered email responses that are personalized to your communication style and context.
Learn to streamline your inbox by setting up automated AI-powered email responses that are personalized to your communication style and context.
This beginner-friendly course teaches you how to transform your email management process by integrating ChatGPT and Zapier to create automated, personalized email replies. You'll learn how to connect labeled emails and folders to workflows that draft responses while you triage your inbox, allowing you to have AI-generated drafts ready for review by the time you've finished organizing. The course introduces you to Zapier's automation capabilities and demonstrates how to set up your first automated email response workflow. You'll master the Document Controller Pattern, which enables you to customize ChatGPT's behavior using Google Documents or other note-taking tools. This approach allows you to provide the AI with personalization instructions, including frequently asked questions, typical responses, escalation guidelines, and your preferences for tone and formality. You'll also learn how to feed ChatGPT dynamic information such as your availability, travel plans, or project updates to ensure contextually accurate replies. The course addresses common email challenges like avoiding back-and-forth scheduling, efficiently responding to repeated queries, and handling escalations with clear next steps. By the end, you'll have the skills to significantly reduce time spent on email while maintaining personalized, thoughtful communication.
4.8
(18 ratings)
2,167 already enrolled
Instructors:
English
What you'll learn
Set up automated email reply workflows using Zapier and ChatGPT integration
Implement the Document Controller Pattern to customize ChatGPT's responses based on your preferences
Create personalized instruction templates for different email categories and scenarios
Provide ChatGPT with dynamic context information like availability and project updates
Automate responses to frequently asked questions and repeated queries
Include scheduling options and meeting times without back-and-forth communications
Skills you'll gain
This course includes:
0.7 Hours PreRecorded video
1 assignment
Access on Mobile, Tablet, Desktop
FullTime access
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There is 1 module in this course
This practical course teaches professionals how to combine ChatGPT and Zapier to automate personalized email responses, dramatically reducing time spent on inbox management. Students learn to set up automated workflows that generate draft replies while they triage their inbox. The curriculum introduces Zapier's automation capabilities and demonstrates how to connect it with email services to trigger AI-powered responses. A key concept covered is the Document Controller Pattern, which allows users to customize ChatGPT's behavior through instructional documents containing guidelines, templates, and context for different email scenarios. Students learn to incorporate dynamic information such as availability, travel plans, and project updates to ensure contextually appropriate responses. The course addresses common email challenges including scheduling meetings, answering repeated queries, and handling escalations with clear next steps. By completing the hands-on assignment, learners develop practical skills to implement these automations in their daily workflow.
Overview
Module 1 · 2 Hours to complete
Fee Structure
Instructor
Professor of Computer Science at Vanderbilt University
Dr. Jules White is a Professor of Computer Science at Vanderbilt University, where he also serves as the Director of the Initiative on the Future of Learning & Generative AI and the Associate Dean of Strategic Learning Programs in the School of Engineering. He is recognized for creating one of the first online courses in Prompt Engineering, which focuses on effective communication with AI systems. A recipient of the National Science Foundation CAREER Award, Dr. White has published over 160 papers and has received multiple Best Paper Awards for his research. His work primarily explores large language models, including ChatGPT, as well as topics in cybersecurity and software engineering across various sectors such as healthcare and manufacturing. He leads the Mobile Application Computing, Optimization, and Security Methods (MAGNUM) Group at Vanderbilt University, where he conducts his research and development efforts.
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