IT Basics for Business: Enterprise Systems
Learn the basics of Information Systems in a corporate environment designed for professionals working with IT without technical background knowledge.
Learn the basics of Information Systems in a corporate environment designed for professionals working with IT without technical background knowledge.
This comprehensive course serves as an introduction to the world of Information Technology for professionals working outside the IT sector. As one of five courses in a series, it equips financial, administrative, and managerial professionals with essential knowledge of information systems and their applications in business environments. The curriculum enables participants to interact more effectively with computer and telecommunications specialists in their companies or partner organizations, allowing them to specify requirements, evaluate workloads, and monitor results with greater efficiency. Students learn fundamental concepts of office software packages, including word processors, spreadsheets, presentation tools, and database management systems. The course also covers technical aspects of email and conference systems, operating system basics, web browsers, and internet technologies. Additionally, participants gain an introduction to various business applications such as Business Intelligence, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Geographic Information Systems (GIS), Supply Chain Management (SCM), Document Management Systems (DMS), and Electronic Data Interchange (EDI). The course content aligns with the CLEP Information Systems and Computer Applications exam, preparing students for potential certification upon completion of the full five-course series.
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What you'll learn
Learn fundamentals of office packages including word processors, spreadsheets, presentations and database managers
Understand the basic technical aspects of email and conference systems
Grasp operating system fundamentals essential for business environments
Master the operation of web browsers and Internet technologies
Gain knowledge of various business applications like Business Intelligence and ERP
Develop skills to interact more effectively with IT specialists
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments
Access on Mobile, Tablet, Desktop
Limited Access access
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Module Description
This introductory course on information systems is designed specifically for professionals working in fields outside of information technology. It provides essential knowledge for those who need to interact with IT specialists but lack technical background. The curriculum covers fundamental concepts of information systems in corporate environments, equipping students with the vocabulary and basic understanding needed to communicate effectively with IT departments. Students learn about core office software tools including word processors, spreadsheets, presentation software, and database management systems. The course also covers email systems, conferencing tools, operating system fundamentals, and web technologies that are essential in modern business environments. A significant portion of the course introduces various enterprise applications that drive modern businesses, including Business Intelligence systems, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Geographic Information Systems, Supply Chain Management, Document Management Systems, and Electronic Data Interchange. By providing this foundation in business information systems, the course helps bridge the communication gap between business professionals and IT specialists, enabling more effective collaboration on technology-related projects and requirements.
Fee Structure
Payment options
Financial Aid
Instructors
29 Courses
Educational Technology Pioneer and MOOC Innovation Leader
Ignacio (Nacho) Despujol is a distinguished educator and technology leader at Universitat Politècnica de València (UPV), where he serves as the MOOC initiative coordinator. His diverse academic background includes a PhD in Educational Technology from Universidad de Murcia, Master's degrees in Telecommunication and Aeronautical Engineering from UPV, an Executive MBA from Catholic University of Valencia, and certification as a commercial pilot. Under his leadership, UPV has developed over 150 MOOCs with more than 4.6 million enrollments through their platform upvx.es and edx.org. His work has been particularly impactful in expanding Open edX's presence in Spanish universities, securing 500,000 euros in European Union funding. As an IEEE senior member and board member of the Valencia Telecommunication Engineering Guild, he combines his technical expertise with educational innovation, teaching Airport Engineering to aerospace students using a flipped classroom approach. His research and implementation of MOOCs has achieved an 8.69% completion rate with high student satisfaction levels.
6 Courses
Distinguished IT Leader and Educational Innovation Pioneer
Jaime Busquets serves as Head of the Information Systems and Communication Service (ASIC) at the Universitat Politècnica de València, where he leads strategic technological initiatives and digital transformation projects. His role combines technical leadership with educational innovation, managing the university's IT infrastructure while teaching information technology courses to administrative staff. Under his direction, the university has developed comprehensive digital learning platforms and advanced computing systems. His expertise spans information systems management, e-learning technologies, and IT infrastructure development. As a key figure in the university's digital transformation, he has been instrumental in implementing innovative technological solutions that support both administrative functions and academic activities. His leadership has helped position the university at the forefront of educational technology innovation in Spain, particularly in developing digital learning resources and virtual laboratory environments
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