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Design Thinking: Discovery Tools
This course is part of Design Thinking Specialization.
Course Cost
Free course
Beginner
Skill Level
11 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Design Thinking Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4,325 Enrolled
English
What you'll learn
Learn to use key design thinking tools for idea generation
Connect with customers on a deeper human level
Develop creative thinking skills for problem-solving
Master stakeholder mapping and journey mapping techniques
Create effective personas and value chain analyses
Skills you'll gain
This course includes:
2.5 Hours PreRecorded video
5 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 5 modules in this course
This comprehensive course teaches the most important tools from human-centered design for generating innovative ideas. Students learn practical methods including stakeholder mapping, journey mapping, personas, value-chain analysis, job-to-be-done frameworks, and ethnographic interviews. The course emphasizes connecting with customers on a human level, moving beyond surface-level feedback to understand deeper needs and behaviors. Through expert instruction from the Darden School of Business, participants develop essential skills for creative problem-solving and customer insight.
Stakeholder Map
Module 1 · 2 Hours to complete
Job to be Done and Ethnographic Interviews
Module 2 · 3 Hours to complete
Journey Map
Module 3 · 2 Hours to complete
Personas
Module 4 · 2 Hours to complete
Value Chain Analysis
Module 5 · 2 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Design Thinking Specialization
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
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Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.