Customer-Centric IT Strategy
This course is part of Leading the Modern Day Business Specialization.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Leading the Modern Day Business Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
(654 ratings)
23,370 already enrolled
Instructors:
English
پښتو, বাংলা, اردو, 3 more
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What you'll learn
Use Business Model Canvas for IT strategy alignment
Develop customer-centric IT solutions
Create rapid prototypes for IT processes
Validate IT solutions through iterative testing
Align IT initiatives with stakeholder needs
Skills you'll gain
This course includes:
1.5 Hours PreRecorded video
2 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
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There are 4 modules in this course
This short but intensive course focuses on developing customer-centric IT strategies that drive successful implementation. Students learn to use the Business Model Canvas for strategic alignment, create actionable IT charters, and rapidly prototype processes. The course emphasizes practical applications of design thinking, Lean Startup principles, and agile methodologies to address common challenges in corporate IT projects and improve success rates.
Aligning Strategy with User Needs
Module 1 · 1 Hours to complete
Designing, Testing, Redesigning
Module 2 · 1 Hours to complete
Diagnosing the Economics of Your IT Portfolio
Module 3 · 1 Hours to complete
Managing Security & Leveraging AI
Module 4 · 1 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Leading the Modern Day Business Specialization
Instructor
Digital Innovation Expert and Entrepreneur at UVA Darden
Before joining the faculty at UVA Darden, Alex was an entrepreneur who successfully started and sold two companies. At Darden, he specializes in digital innovation and advises corporations while investing in digital ventures. His widely adopted Venture Design framework helps practitioners and educators create new products in agile, hypothesis-driven environments.
Testimonials
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4.6 course rating
654 ratings
Frequently asked questions
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