This course is part of Platform Product Management: Enabling LC/NC Business Growt.
This course addresses the critical challenge of reviving failed technology implementations, particularly in Low Code/No Code (LCNC) platforms. Students will learn systematic approaches to evaluate failure points, engage users effectively, and implement recovery strategies. The curriculum covers essential skills in change management, user adoption, community building, and platform assessment. Learn how to transform failed systems into delayed successes through practical methods of user engagement, feedback implementation, and strategic decision-making about platform viability.
Instructors:
English
English
What you'll learn
Learn effective strategies for evaluating failed platform rollouts
Master methods for engaging and retaining user participation
Develop skills in building and managing user communities
Understand when and how to reset platform implementations
Gain expertise in change management and user adoption
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 4 modules in this course
The course focuses on reviving failed platform implementations through effective user engagement and strategic planning. It covers four main areas: responding to platform failures, implementing user feedback effectively, building user communities for platform success, and making strategic decisions about platform viability. Students learn practical strategies for change management, user adoption, and platform assessment, with emphasis on transforming failures into opportunities for improvement.
Responding to Platform Rollout Challenges
Module 1
User Feedback and Strategic Adjustment
Module 2
Building User Buy-In and Platform Success
Module 3
Platform Assessment and Reset Strategies
Module 4
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Platform Product Management: Enabling LC/NC Business Growt
Instructor

3 Courses
Leading Expert in Cloud Solutions and Project Management
Jake Artz serves as Engagement Delivery Manager at Salesforce, where he specializes in implementing enterprise-wide customer relationship management solutions. After completing his BA from George Washington University and MS in Information Systems from Johns Hopkins University, he has established himself as a key innovator in cloud-based project management. His work focuses on delivering Salesforce solutions across public and commercial sectors, demonstrated through his implementation of best-in-class sales and service experiences. As VP of Technology for the Project Management Institute Washington DC Chapter, he has led major digital transformation initiatives including the deployment of Zoho CRM and Microsoft Office 365. Through his speaking engagements on topics like "Managing Projects in the Cloud" and citizen development, he continues to advance understanding of cloud-based project management while maintaining multiple professional certifications including PMP and five Salesforce credentials. His expertise particularly shines in digital platform transformation and agile methodologies, demonstrated through his successful delivery of enterprise-wide solutions and guest lectures at Montgomery College.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.