Platform Product Revival

Jake Artz serves as Engagement Delivery Manager at Salesforce, where he specializes in implementing enterprise-wide customer relationship management solutions. After completing his BA from George Washington University and MS in Information Systems from Johns Hopkins University, he has established himself as a key innovator in cloud-based project management. His work focuses on delivering Salesforce solutions across public and commercial sectors, demonstrated through his implementation of best-in-class sales and service experiences. As VP of Technology for the Project Management Institute Washington DC Chapter, he has led major digital transformation initiatives including the deployment of Zoho CRM and Microsoft Office 365. Through his speaking engagements on topics like "Managing Projects in the Cloud" and citizen development, he continues to advance understanding of cloud-based project management while maintaining multiple professional certifications including PMP and five Salesforce credentials. His expertise particularly shines in digital platform transformation and agile methodologies, demonstrated through his successful delivery of enterprise-wide solutions and guest lectures at Montgomery College.