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Managing Project Conflicts with EI & Cultural Intelligence

This course is part of Program Management and the Art of Communication.

This comprehensive course teaches program and project managers how to effectively manage conflicts using emotional intelligence (EI) and cultural intelligence (CI). Students learn to navigate social dynamics within project teams using the Coordinated Management of Meaning (CMM) framework. The course covers essential components of emotional and cultural intelligence, communication strategies, and conflict resolution techniques. Participants develop skills in understanding team dynamics, managing stakeholder relationships, and creating effective communication channels. Through practical applications of CMM tools like SEAVA, learners gain expertise in diagnosing and resolving team conflicts, ultimately enhancing project success and team collaboration.

4.6

(61 ratings)

14,878 already enrolled

Instructors:

English

Arabic, German, English, 9 more

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Managing Project Conflicts with EI & Cultural Intelligence

This course includes

5 Weeks

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

21,631

Audit For Free

What you'll learn

  • Master the principles of emotional intelligence in project management

  • Develop cultural intelligence for managing diverse project teams

  • Apply CMM tools for effective conflict resolution

  • Create strategies for managing project social dynamics

  • Enhance team communication and collaboration skills

Skills you'll gain

Project Management
Emotional Intelligence
Cultural Intelligence
Conflict Resolution
Communication Skills
Team Management
Leadership
Stakeholder Management
Problem Solving
Change Management

This course includes:

PreRecorded video

Graded assignments, exams

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 4 modules in this course

The course provides a comprehensive understanding of conflict management in project environments through the lens of emotional and cultural intelligence. It explores the concept of social worlds in projects and teaches practical tools for managing team dynamics. Students learn about the components of emotional intelligence, cultural intelligence, and the CMM framework. The curriculum emphasizes practical applications through the SEAVA tool for analyzing and resolving communication problems. Key focus areas include understanding team dynamics, managing stakeholder relationships, and developing effective communication strategies.

Week One - Emotional Intelligence

Module 1

Week Two - Cultural Intelligence

Module 2

Week Three - The Coordinated Management of Meaning

Module 3

Week Four - The CMM Tools

Module 4

Fee Structure

Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Program Management and the Art of Communication

Instructor

Bill Brantley
Bill Brantley

18 Courses

Leading Expert in Learning Innovation and Project Management

Dr. Bill Brantley serves as President and Chief Learning Officer of Brantley Advanced Social Sciences Applications (BAS2A), bringing over two decades of experience in organizational development and digital learning innovation. After completing multiple advanced degrees including a PhD in Public Policy and Management, MBA in Project Management, and Master's degrees in Political Management and Education, he has established himself as a pioneering voice in workforce development and project management education. His work spans government service and academia, including roles as Senior Training Specialist at the U.S. Navy Inspector General Office and program manager at the U.S. Patent and Trademark Office. Through his faculty positions at the University of Maryland and University of Louisville, he has developed nine award-winning MOOCs reaching over 10,000 international students, focusing on project management communication and digital transformation. His expertise is demonstrated through more than fifty professional certifications, including credentials in project management, agile coaching, HR management, and data science, along with extensive training in leadership coaching. As author of "The Persuasive Project Manager" and "Four Scenarios for the Future of the Federal Government," he continues to advance organizational learning while developing innovative approaches to workforce development. His achievements include recognition as Training Magazine's 2019 Emerging Training Leader and successful implementation of major training initiatives across federal agencies.

Managing Project Conflicts with EI & Cultural Intelligence

This course includes

5 Weeks

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

21,631

Audit For Free

Testimonials

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Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.