Effective Project Communication Skills
This course is part of Program Management and the Art of Communication.
This comprehensive course goes beyond basic project management communication, introducing the Understanding Triad framework - know-what, know-how, and know-why. Students learn to craft effective messages for different stakeholders, design meaningful feedback systems, and analyze audience needs. The course emphasizes that successful project communication requires more than just information transfer, teaching practical techniques for ensuring message understanding and stakeholder engagement. Perfect for project managers seeking to enhance their communication effectiveness, the course offers hands-on practice in message design, feedback implementation, and audience analysis. Participants earn 10 PDU credits while developing critical leadership communication skills.
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What you'll learn
Master the Understanding Triad framework for effective communication
Craft clear and impactful messages for different project stakeholders
Implement effective feedback systems for better project outcomes
Analyze audience needs and adjust communication accordingly
Apply advanced communication strategies in project management
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 18 modules in this course
The course focuses on advanced project communication strategies using the Understanding Triad framework. Students learn effective message crafting, audience analysis, and feedback implementation. The curriculum covers communication models, message building blocks, feedback systems, and audience analysis. Emphasis is placed on practical application through real-world scenarios and interactive exercises.
The Transmission Model of Communication
Module 1
The Emergence Model of Communication
Module 2
Program and Project Management Communication - Tasks, Resources, and Schedules
Module 3
Program and Project Management Communication - Visioning and Building a Team
Module 4
The Building Blocks of a Message
Module 5
What is Understanding - Know-What
Module 6
What is Understanding - Know-How
Module 7
What is Understanding - Know-Why
Module 8
Putting It All Together With Building Blocks
Module 9
What is Good Feedback?
Module 10
How to Give Good Feedback
Module 11
How to Use Feedback for Testing Understanding
Module 12
Incorporating Continuous Feedback into Your Project
Module 13
Putting It All Together and Preview of the Next Module
Module 14
The Different Audiences in a Program or Project
Module 15
What Information Does Each Audience Need
Module 16
Balancing the Understanding Triad in Your Message
Module 17
Troubleshooting Understanding
Module 18
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Program Management and the Art of Communication
Instructor
18 Courses
Leading Expert in Learning Innovation and Project Management
Dr. Bill Brantley serves as President and Chief Learning Officer of Brantley Advanced Social Sciences Applications (BAS2A), bringing over two decades of experience in organizational development and digital learning innovation. After completing multiple advanced degrees including a PhD in Public Policy and Management, MBA in Project Management, and Master's degrees in Political Management and Education, he has established himself as a pioneering voice in workforce development and project management education. His work spans government service and academia, including roles as Senior Training Specialist at the U.S. Navy Inspector General Office and program manager at the U.S. Patent and Trademark Office. Through his faculty positions at the University of Maryland and University of Louisville, he has developed nine award-winning MOOCs reaching over 10,000 international students, focusing on project management communication and digital transformation. His expertise is demonstrated through more than fifty professional certifications, including credentials in project management, agile coaching, HR management, and data science, along with extensive training in leadership coaching. As author of "The Persuasive Project Manager" and "Four Scenarios for the Future of the Federal Government," he continues to advance organizational learning while developing innovative approaches to workforce development. His achievements include recognition as Training Magazine's 2019 Emerging Training Leader and successful implementation of major training initiatives across federal agencies.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.