Value-Based Care: Managing Processes to Improve Outcomes
This course is part of Value-Based Care.
Course Cost
Free course
Beginner
Skill Level
5 Hours
Self-paced lessons
This course introduces critical office-based processes and supporting functions that value-based healthcare practices must implement to drive improved patient outcomes. You'll explore the Patient-Centered Medical Home model, preventive and screening services, annual wellness visits, and managing acute needs through open access. The course covers quality care metrics, coding for enhanced coordination, and staffing considerations that contribute to the Quadruple Aim. You'll also learn about medical management functions including utilization, case, data, and pharmacy management, as well as how to leverage registries, analytics, and technology. The curriculum emphasizes evidence-based guidelines and coordination of social determinants of health and community resources. Through practical applications and real-world examples, you'll gain a comprehensive understanding of how effectively managing these processes directly impacts patient experience and clinical quality in value-based care settings.
What you'll learn
Describe how managing office-based processes improves patient outcomes and experience as well as clinical quality
Identify key components of the Patient-Centered Medical Home model and its role in value-based care
Explain the importance of preventive services, screenings, and annual wellness visits
Implement strategies for managing acute needs through open access scheduling
Apply medical management functions including utilization, case, data, and pharmacy management
Leverage registries, analytics, and technology to enhance care delivery
Coordinate social determinants of health with appropriate community resources
Synthesize understanding of processes and supporting functions within the value-based care model
Skills you'll gain
This course includes:
2.26 Hours PreRecorded video
2 assignments, 1 peer review
Access on Mobile, Tablet, Desktop
Batch access
Shareable certificate
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There are 3 modules in this course
This course provides a comprehensive exploration of process management within value-based healthcare settings. The curriculum is divided into three key components. First, students learn about essential office-based processes including the Patient-Centered Medical Home model, preventive services, annual wellness visits, and open access scheduling to manage acute needs. The second section focuses on supporting functions that enhance outcomes, covering utilization management, case management, data analytics, pharmacy benefits, and the use of registries and technology. Throughout the course, emphasis is placed on evidence-based guidelines and coordinating social determinants of health with community resources. The final module allows students to synthesize their learning through a summative peer-reviewed assignment that connects these processes to the fundamental premise of value-based care.
Introduction to Managing Office Processes in a Value-Based Care Practice
Module 1 · 2 Hours to complete
Supporting Functions to Improve Outcomes
Module 2 · 2 Hours to complete
Course Project: Making This My Own
Module 3 · 1 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Value-Based Care
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.







