This course is part of Technical Communication Specialization.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Technical Communication Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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English
Tiếng Việt
What you'll learn
Master interpersonal communication skills
Develop effective feedback techniques
Build organizational trust through communication
Establish clear team vision and direction
Enhance leadership presence and impact
Skills you'll gain
This course includes:
0.87 Hours PreRecorded video
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There are 4 modules in this course
This comprehensive course develops essential communication skills for technical leaders. Students learn interpersonal techniques including active listening, emotional intelligence, and feedback delivery. The curriculum covers building trust through communication, effective feedback methods, and establishing organizational vision. Through practical exercises and peer reviews, participants develop the communication competencies needed to lead technical teams successfully.
The Importance of Effective Communication in Today's Business Environment
Module 1 · 1 Hours to complete
Interpersonal Communication Skills: Listening, Counseling, and Others
Module 2 · 3 Hours to complete
Communicating To Build Trust In an Organization
Module 3 · 3 Hours to complete
Providing and Receiving Feedback
Module 4 · 3 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Technical Communication Specialization
Instructor
W. Edwards Deming Professor of Management
Wendy Martin is the W. Edwards Deming Professor of Management in the Lockheed-Martin Engineering Management Program at the University of Colorado Boulder, where she specializes in Quality Science. With a robust educational background, she earned her B.S. in Mechanical Engineering from Purdue University and a Master of Engineering from the University of Colorado Boulder, focusing on Six Sigma, quality systems, and applied statistics. Before her academic career, Wendy honed her skills in statistical methods through training at Luftig & Warren International and gained extensive industry experience during her 14 years at Anheuser-Busch, where she applied statistical techniques in an industrial setting.Since joining the Engineering Management program in 2014, Professor Martin has taught a variety of courses related to data analytics and quality management, including "Data Acquisition, Risk, and Estimation" and "Stability and Capability in Quality Improvement." Her expertise encompasses operational excellence, product quality, and reliability methods. In addition to her teaching responsibilities, she consults with organizations to address critical process-related challenges. Outside of academia, Wendy enjoys exploring generative AI and workflow automation, reflecting her commitment to continuous learning and innovation in both her professional and personal pursuits.
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Frequently asked questions
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