Create a comprehensive conflict management portfolio analyzing real cases and developing resolution strategies.
Create a comprehensive conflict management portfolio analyzing real cases and developing resolution strategies.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Conflict Management Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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Instructors:
English
What you'll learn
Create well-organized conflict management case studies
Analyze key organizational issues with integrated action plans
Identify appropriate communication skills for resolution
Develop comprehensive conflict management portfolio
Apply concepts from throughout the specialization
Skills you'll gain
This course includes:
50 Minutes PreRecorded video
2 peer reviews
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
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There are 5 modules in this course
This capstone project course allows students to apply their conflict management knowledge through the creation of a comprehensive portfolio. Participants analyze specific conflicts, examining participant roles, incompatible goals, and power imbalances. The course emphasizes practical application of conflict resolution concepts and communication skills through case study analysis and action plan development. Students create a detailed portfolio demonstrating their understanding of conflict management principles and their ability to develop effective resolution strategies.
Get Started!
Module 1 · 50 Minutes to complete
Portfolio Components and Instructions
Module 2 · 50 Minutes to complete
(Optional) Feedback Peer Review
Module 3 · 2 Hours to complete
Capstone Project Submission
Module 4 · 1 Hours to complete
Specialization Wrap-Up
Module 5 · 20 Minutes to complete
Instructor
Experienced HR Professional and Instructor in Conflict Resolution
Najla DeBow is a seasoned human resources (HR) professional with extensive experience in managing HR functions across mid to large companies, including those with multi-state and international operations. Known for her high emotional intelligence (EQ) and calming communication style, Najla has successfully developed the HR infrastructure for three different companies, showcasing her ability to create and implement systems that support organizational growth and employee engagement.Her expertise spans a broad range of HR functions, including benefits renewal, compensation programs, policy and procedure development, employee handbooks, and learning and development initiatives. Najla has also served as a trusted HR Business Partner, providing strategic support to division heads and C-level executives. Her work in mergers, acquisitions, and expansions has further demonstrated her ability to lead organizations through complex transitions while maintaining a strong focus on employee relations and company culture.At the University of California, Irvine, Najla teaches several courses focused on conflict management and communication, including Conflict Management Project, Conflict Resolution Skills, Intercultural Communication and Conflict Resolution, and Types of Conflict. Through her courses, she imparts valuable skills to professionals, helping them navigate and resolve workplace conflicts effectively. Najla’s practical HR experience, combined with her academic teaching, empowers students to approach conflict with understanding, empathy, and strategic problem-solving.
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Frequently asked questions
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