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Customer Understanding and Digital Marketing Channels
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CERTIFICATE

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Customer Understanding and Digital Marketing Channels

This course is part of Unilever Digital Marketing Analyst Professional Certificate.

Course Cost

Free course

Beginner

Skill Level

19 Hours

Self-paced lessons

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Unilever Digital Marketing Analyst Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

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4.7

10,361 Enrolled

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English

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olive-leaves-logo

4.7

10,361 Enrolled

olive-leaves-logo

English

What you'll learn

  • Define fundamental digital marketing concepts and customer personas

  • Master the SOSTAC marketing planning framework

  • Understand customer experience insights and segmentation techniques

  • Identify effective digital marketing channels and performance metrics

  • Apply the 6Ps of marketing for successful marketing mix

Skills you'll gain

Digital Marketing
Customer Segmentation
Marketing Analytics
Content Strategy
Social Media Marketing
Market Research
SOSTAC Framework
Customer Journey Mapping
Marketing Mix
Campaign Analysis

This course includes:

3.6 Hours PreRecorded video

19 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

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Certificate
Certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

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PROVIDED BY

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 4 modules in this course

This comprehensive course explores the fundamentals of digital marketing and customer understanding. Students learn essential concepts including customer segmentation, digital marketing channels, and marketing strategy frameworks. The curriculum covers the 6Ps of marketing, customer journey mapping, and both inbound and outbound marketing tools. Through practical assignments and real-world examples, learners develop skills in analyzing customer behavior, creating targeted marketing campaigns, and measuring marketing performance.

Introduction to Digital Marketing

Module 1 · 3 Hours to complete

Customer segmentation, targeting and positioning

Module 2 · 4 Hours to complete

Business models and solutions

Module 3 · 4 Hours to complete

Digital marketing channels

Module 4 · 7 Hours to complete

Fee Structure

Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Unilever Digital Marketing Analyst Professional Certificate

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

Customer Understanding and Digital Marketing Channels

Beginner

Skill Level

19 Hours

Self-paced lessons

Course Cost

Free course

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.