Negotiation Skills and Effective Communication-Edx
Master essential negotiation techniques through emotional intelligence and critical thinking. Learn to create successful agreements.
Master essential negotiation techniques through emotional intelligence and critical thinking. Learn to create successful agreements.
Negotiation Skills and Effective Communication is a comprehensive course that explores the omnipresent nature of negotiations in our daily lives. Recognizing that we negotiate constantly across work, social, and family contexts, this course offers a straightforward opportunity to enhance your negotiation effectiveness. The curriculum integrates recent advances in negotiation skill development, addressing modern life complexities in a simple, direct approach. You'll learn the structure of effective communication in negotiations, identify personal opportunity areas, and improve through active learning mechanisms. The course emphasizes the crucial role emotions play in negotiations, teaching you to acknowledge, manage, and leverage them using emotional intelligence. You'll develop critical thinking skills to manage conflicts constructively and understand the dynamic nature of negotiations between parties with opposing interests. By mastering these concepts, you'll implement key negotiation skills and styles to achieve satisfactory agreements while improving relationships between all parties involved.
4.6
(15,396 ratings)
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What you'll learn
Implement key negotiation skills and styles to conduct effective negotiations and achieve satisfactory agreements
Adopt advanced communication techniques that enhance relationships and stimulate cooperation between parties
Develop critical thinking abilities to manage emotions and resolve conflicts constructively
Understand the structure of negotiations including BATNA and ZOPA concepts
Master the skill of managing negotiation rhythm by interpreting anchors and offers
Apply emotional intelligence principles including self-awareness, self-control, and social management
Skills you'll gain
This course includes:
PreRecorded video
Graded assessments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Instructors
Global Negotiation Expert and Distinguished Professor at Tecnológico de Monterrey
Daniel Meade es doctorado por la University of California, Berkeley y egresado del programa Leadership and Management de la Sloan School of Management del MIT. Profesor huésped de Pforzheim Business School en Alemania, Profesor Invitado de University of San Diego (USA) y de los Cursos de Verano de la Universidad del País Vasco en España, Staff Académico del Instituto del Banco Mundial, Conferencista Invitado de IESE Business School en España. Autor Invitado de BetterManagement.Com que le otorgó la distinción de Thought Leader en los Estados Unidos, Premio Internacional Taguchi de Japón, Premio a la Labor Docente y Premio Rómulo Garza a la Investigación de ITESM. Es consultor en las áreas de planeación estratégica, cultura organizacional, negociación y toma de decisiones, trabajando en países como los Estados Unidos, Francia, Alemania, España, Corea del Sur, Nueva Zelanda y actualmente titular de la Cátedra de Negociación en México, Brasil, Chile, Perú, Panamá, Colombia, Venezuela, Ecuador y Honduras. Ha dirigido proyectos en empresas como Ford, General Motors, IBM, Pepsi, Santander, Peugeot Citröen, Femsa, Gamesa, Metalsa, entre otras, así como múltiples iniciativas en el sector público a nivel mundial. En EGADE Y EGP (Escuela de Gobierno) imparte las materias de Negociación, Planeación Estratégica, Cambio Organizacional y Ética y es frecuentemente invitado como orador huésped en eventos internacionales. Es profesor de Business Ethics en el programa global OneMBA.
16 Courses
Computer Science and Sustainability Expert at Tecnológico de Monterrey
Dr. Luz María Vargas Reguer holds a doctorate from the University of California, Berkeley, and completed specialized training in microprocessor research at the International Centre for Theoretical Physics in Trieste, Italy. She also earned a certificate in crisis counseling from the University of St. Thomas. Her professional experience includes serving as an information analysis specialist at the Electric Power Research Institute in Palo Alto, California, and as a project evaluation advisor for the World Bank Institute. At Tecnológico de Monterrey, she has distinguished herself as a highly-rated professor in both the Computer Science and Engineering/Architecture departments. Her research contributions include work on sustainable housing projects at ITESM and co-authoring research on business sustainability in China sponsored by the Mexican Institute of Public Accountants. She has also dedicated years to crisis counseling at the University Hospital of Monterrey, combining her technical expertise with humanitarian service.
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4.6 course rating
15,396 ratings
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