Marketing digital y customer engagement
Aprende estrategias de marketing digital y customer engagement para optimizar el journey del cliente y aumentar la lealtad mediante canales digitales.
Aprende estrategias de marketing digital y customer engagement para optimizar el journey del cliente y aumentar la lealtad mediante canales digitales.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Marketing digital y customer engagement Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Dominar herramientas para involucrar clientes en su customer journey
Desarrollar estrategias de satisfacción y lealtad del cliente
Implementar tácticas de ventas y comercio electrónico
Analizar y optimizar canales digitales de comunicación
Gestionar puntos de contacto digitales con la marca
Skills you'll gain
This course includes:
40 Hours PreRecorded video
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
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There are 2 modules in this course
Este programa Professional Certificate se enfoca en el desarrollo de habilidades en marketing digital y customer engagement. Los estudiantes aprenderán a diseñar e implementar estrategias efectivas para involucrar a los clientes a lo largo de su journey, utilizando diversos canales digitales como redes sociales, correo electrónico y sitios web. El programa cubre aspectos fundamentales del comercio electrónico, análisis de datos y servicio al cliente, proporcionando herramientas prácticas para generar satisfacción y lealtad del cliente.
Fee Structure
Payment options
Financial Aid
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Frequently asked questions
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