Modern Digital Banking Essentials

Rabindra Mohanty serves as Assistant General Manager and Faculty at State Bank Staff College (SBSC), Hyderabad, bringing over 30 years of diverse banking experience. An alumnus of Sainik School, Bhubaneswar, he holds multiple qualifications including an Engineering Diploma in ETC, PDCA, BA, and both parts of CAIIB, along with a PG Diploma in Financial Advising. Before joining SBSC in July 2018, he served as AGM (Premier Banking Services) at SBI's Corporate Centre in Mumbai for five years, where he gained extensive expertise in high-net-worth client services. At SBSC, he teaches "Content Marketing Strategy," leveraging his experience in premier banking to develop future banking professionals. Beyond his professional duties, he maintains diverse interests including philately, music, quizzing, and sports, bringing a well-rounded perspective to his role as a banking educator.

R. Lalitha serves as Deputy General Manager and Senior Faculty at State Bank of India, bringing over 35 years of comprehensive banking experience since joining SBI in 1988. A science graduate who became Trainee Officer in 1992, she has developed expertise across multiple banking domains including Consumer Banking, NRI Services, FOREX Trading, Corporate Credit, Stressed Assets Management, and Digital Banking. Her career highlights include international experience at SBI Antwerp (Belgium), leadership roles in Trade Finance, Commercial Credit Analysis, and Digital & Transaction Banking. As DGM at SBI's training institute, she leads a team of nine faculty members, specializing in MSME Credit and International Banking education. Her diverse experience, particularly in digital transformation and international banking, makes her instrumental in developing future banking professionals while maintaining interests in reading and music.

M. Surya Prakasham serves as Assistant General Manager and Faculty at State Bank Staff College, Hyderabad, bringing over 33 years of comprehensive banking experience. A Science graduate with CAIIB certification and Associate Membership of Indian Institute of Banking and Finance, he has held diverse roles including Regional Head and leadership positions in Retail, SME, and Corporate Credit. At SBSC, he teaches "Engagement Banking," focusing on digital transformation in banking, customer-centric approaches, and the evolution from traditional to digital banking models

Avinash Agrawal serves as Assistant General Manager and Faculty at State Bank Institute of Consumer Banking, Hyderabad, bringing over 25 years of diverse banking experience to his role. His academic credentials include a Science degree, Post Graduate degree in Economics, MBA in Finance, and CAIIB certification. Throughout his career at State Bank of India, he has gained extensive expertise across multiple domains including Branch Operations, Retail Banking, Vendor Management, Information Technology, and Digital Banking. Since joining SBICB in June 2018, he has contributed significantly to banking education through case studies, articles, research papers, podcasts, and webinars. His teaching focuses on retail banking, digital transformation, and financial technology, while also contributing to the development of behavioral finance courses at the institute. As a faculty member, he combines his practical experience with academic knowledge to train banking professionals in emerging areas of banking and finance.