Financial Consumer Psychology

Hari S Iyer serves as Deputy General Manager and Director at State Bank Foundation Institute 'Chetana' Indore, bringing over 35 years of banking experience at State Bank of India. With an M.Com degree and CAIIB certification, he has established himself as an expert in human resources, customer relationship management, and digital banking initiatives. His notable achievement includes playing a key role in launching SBI's flagship digital platform 'YONO'. As Director of SBFI Chetana, he leads a team of nine faculty members, focusing on developing banking professionals while leveraging his extensive experience in branch operations, HR management, and digital banking. Beyond his professional duties, Iyer contributes to banking literature through published articles in respected journals and maintains interests in sports, reading, and music.

M. Sai Chakradhar serves as Assistant General Manager and Faculty at State Bank of India, bringing nearly three decades of banking experience since joining SBI in 1993. His impressive academic credentials include M.Sc. in Mathematics, M.A. in Business Economics, M.Sc. in Psychology, and CAIIB certification, reflecting his multi-disciplinary expertise. His career encompasses extensive experience in banking operations, retail lending, and training. As a recognized expert, he has been frequently invited as a speaker on All India Radio, Vijayawada, to discuss various aspects of banking and retail lending. At SBI's training institute, he specializes in teaching Retail & MSME Credit and Behavioral Science, contributing to the development of "Introduction to Behavioural Finance" course

Saurabh Jaiswal serves as Faculty at State Bank of India, bringing 18 years of diverse banking experience spanning operations, compliance, and risk management. With a Bachelor's degree in Commerce and an MBA in Marketing, he combines academic expertise with practical banking knowledge. His career includes significant international experience as Assistant Vice President (Back Office) at SBI's Frankfurt branch, providing him with valuable insights into global banking operations. At SBI's training institute, he specializes in teaching Marketing, Retail Credit, and Behavioral Science, leveraging his extensive experience in both domestic and international banking operations to develop future banking professionals

Mukti Prakash Behera serves as Faculty at the State Bank Institute of Consumer Banking (SBICB), bringing a strong academic background and extensive industry experience to his role. He holds an Executive PGPM from Xavier Institute of Management, Bhubaneswar, and an MBA from Pondicherry University, along with an MPhil in Management from Ravenshaw University. With over nine years of industry experience in Training and Service Delivery at reputable companies such as IBM and Reliance Telecom, he transitioned to academia, where he has spent the last seven years as an Assistant Professor specializing in marketing management concepts.