Employee Experience Management
Master the essentials of creating exceptional employee experiences, moving beyond traditional engagement to build a more fulfilling workplace.
Master the essentials of creating exceptional employee experiences, moving beyond traditional engagement to build a more fulfilling workplace.
This comprehensive course explores the evolution from employee engagement to employee experience, teaching professionals how to create meaningful workplace journeys. Learn to understand and implement employee-centric approaches that boost retention, productivity, and workplace satisfaction. The course covers fundamental concepts, multigenerational expectations, experience frameworks, and measurement techniques. Participants will gain practical insights into designing and implementing effective employee experiences that foster long-term organizational success.
Instructors:
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What you'll learn
Understand the fundamental differences between employee engagement and experience
Analyze multigenerational employee expectations and needs
Implement effective employee experience frameworks
Design positive employee experiences across all organizational touchpoints
Measure and evaluate employee experience initiatives
Overcome challenges in implementing employee experience programs
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
Module Description
This course delves into the fundamentals of employee experience and its distinction from employee engagement. It explores how organizations can create meaningful employee journeys that foster loyalty, reduce attrition, and improve productivity. The curriculum covers key aspects including multigenerational employee expectations, components of positive employee experience, implementation frameworks, and measurement techniques. Throughout the course, participants learn to design and execute employee-centric strategies that create thriving workplace environments.
Fee Structure
Instructors
7 Courses
Senior Banking Executive Leads Digital Innovation and Training
Hari S Iyer serves as Deputy General Manager and Director at State Bank Foundation Institute 'Chetana' Indore, bringing over 35 years of banking experience at State Bank of India. With an M.Com degree and CAIIB certification, he has established himself as an expert in human resources, customer relationship management, and digital banking initiatives. His notable achievement includes playing a key role in launching SBI's flagship digital platform 'YONO'. As Director of SBFI Chetana, he leads a team of nine faculty members, focusing on developing banking professionals while leveraging his extensive experience in branch operations, HR management, and digital banking. Beyond his professional duties, Iyer contributes to banking literature through published articles in respected journals and maintains interests in sports, reading, and music.
2 Courses
A Banking Professional and Educational Leader in Finance
Manish Das serves as Assistant General Manager and Faculty at State Bank Foundation Institute, one of SBI's apex training institutes, bringing 18 years of comprehensive banking experience. After completing his Bachelor's in Commerce from Barkatullah University Bhopal, he has earned multiple professional certifications including CAIIB, Moody's CICC, NSDL Depository Operation Module, AMFI, and certificates in Life and General Insurance. Throughout his career at State Bank of India, he has developed expertise in Credit, Operations, and Information Technology through various important assignments. In his current role as faculty, he leverages his diverse experience and multiple certifications to train banking professionals, contributing to the development of the next generation of banking leaders.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.