Digital Banking Business Model Essentials
Learn to build and implement digital transformation strategies in banking, focusing on technology integration and customer-centric solutions.
Learn to build and implement digital transformation strategies in banking, focusing on technology integration and customer-centric solutions.
This comprehensive course explores the fundamentals of digital transformation in banking and financial services. It helps professionals understand how to redesign business models for the digital age, focusing on customer-centric approaches and technological integration. Participants learn about leveraging data analytics, mobile technology, and omnichannel strategies to create seamless banking experiences. The course covers crucial aspects of digital transformation including personalization capabilities, digital onboarding, lifestyle banking platforms, and financial superstore concepts, while addressing cybersecurity and regulatory challenges.
Instructors:
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What you'll learn
Create personalized banking experiences using technology
Develop digital onboarding solutions for new customers
Implement end-to-end digital transformation strategies
Build financial superstore platforms with unified customer views
Understand collaboration strategies in digital banking
Master data-driven decision systems
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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There are 4 modules in this course
This course provides a comprehensive understanding of digital transformation in banking. It covers strategic planning, platform building, and implementation of exponential technologies. The curriculum includes modules on customer-centric service design, omnichannel strategy, API economy, and emerging technologies like AI and blockchain. Special emphasis is placed on data-driven decision making, cybersecurity, and creating seamless customer experiences across digital platforms.
Strategic Starting Point
Module 1 · 4 Hours to complete
Building the Platform & Strategy
Module 2 · 4 Hours to complete
Business Models driven by Exponential Technologies
Module 3 · 4 Hours to complete
The Post-Channel Experiences & Strategy
Module 4 · 4 Hours to complete
Instructors
Distinguished Banking Technology Expert and Digital Innovation Trainer
Deepak Kumar currently serves as Chief Manager and Faculty at State Bank Institute of Innovation & Technology, bringing over 24 years of comprehensive banking experience. A Science graduate with a Post Graduate Diploma in Business Administration (Finance), he combines extensive branch operations knowledge with deep technological expertise. His career spans significant roles in branch banking and IT project management, where he spent over 7 years leading various technological initiatives. As a faculty member at SBIIT, he specializes in emerging banking technologies, digital transformation, and cybersecurity. His expertise is enhanced by professional certifications from IIBF in SME and Trade Finance, along with FIMMDA's Debt Market dealer's module. A passionate educator, he focuses on developing young banking professionals through practical training in digital banking, AI, blockchain, IoT, and cybersecurity. His contributions include creating comprehensive training materials, conducting gap analyses for performance improvement, and leading international training programs. His teaching philosophy emphasizes the practical application of technology in banking, combining his project management skills with a deep understanding of banking operations to deliver impactful training sessions.
Accomplished Banking Researcher and Educational Leader at SBI
Rajeev Shankar serves as Assistant General Manager (Research) at State Bank of India, where he has built an impressive career since joining as a Probationary Officer in 2000. His educational credentials include graduation, CAIIB certification, and Certified Research Analyst (CRA) from IIPMR, complemented by numerous certifications from IIBF, NISM, Coursera, edX, and Kogan Page. During his six-year tenure in the Research Department, he contributed 24 operational studies that influenced bank policies and earned recognition from top management. His scholarly work includes co-authoring "Quick Success Series" for banking promotional examinations and publishing articles in prestigious publications like "The Indian Banker," "Banking Finance," and Prime Insights. As associate editor of SBIIT's quarterly e-magazine "TR@ITS" for four years, he continues to shape banking discourse while drawing from his extensive experience in branch operations and retail credit. His three-year stint as faculty at State Bank Institute of Learning and Development allowed him to share his expertise in digital banking and retail credit with fellow banking professionals, demonstrating his commitment to both research and education in the banking sector.
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Frequently asked questions
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