Business Communication Fundamentals
Develop key business communication skills, from networking to persuasive writing, while learning to break barriers and build professional connections.
Develop key business communication skills, from networking to persuasive writing, while learning to break barriers and build professional connections.
This comprehensive course explores the foundations of effective business communication, essential for organizational success. Students learn the components of business communication, networking strategies, and methods to overcome common barriers. The curriculum covers both internal and external communication, emphasizing practical skills like empathetic listening, cross-cultural communication, and persuasive techniques. Through structured modules and self-assessments, participants develop the confidence and clarity needed for successful business interactions, ultimately enhancing their professional effectiveness and organizational relationships.
Instructors:
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What you'll learn
Master core concepts and components of business communication
Develop effective internal and external communication strategies
Enhance listening skills and cross-cultural communication abilities
Overcome common communication barriers in business settings
Create persuasive messages and professional correspondence
Build confidence in various business communication scenarios
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 6 modules in this course
The course provides a thorough understanding of business communication principles and practices. Students learn about various communication networks, methods, and their effectiveness in organizational settings. The curriculum covers essential communication skills including empathetic listening, confidence building, clarity in expression, and cross-cultural communication. Special attention is given to identifying and overcoming communication barriers, understanding different communication patterns, and creating positive communication climates. Each module includes practical applications and self-assessment opportunities.
What is Business Communication?
Module 1 · 0 Weeks to complete
Communication Networks in Organisations
Module 2 · 0 Weeks to complete
Communication Skills
Module 3 · 0 Weeks to complete
Persuasive Communication
Module 4 · 0 Weeks to complete
Barriers to Communication
Module 5 · 1 Weeks to complete
Communication Climate and Patterns
Module 6 · 1 Weeks to complete
Instructor
Distinguished Banking Leader and Behavioral Skills Expert
Shobha Bhobe serves as Assistant General Manager and Faculty at State Bank Institute of Leadership in Kolkata, bringing over three decades of comprehensive banking experience. Her educational background includes graduation in both Philosophy and Law, complemented by certification as an Associate of the Indian Institute of Banking and Finance. Throughout her career at SBI, she has held various leadership positions including branch head roles, while developing expertise in organizational behavior and leadership development. As a faculty member, she specializes in essential management skills including motivation, assertiveness, personal effectiveness, values, communication, decision-making, and work-life balance. Her contributions to professional development extend beyond SBI through her role as an instructor for EdX's "Time Management for Beginners" course, where she helps professionals develop critical thinking, design thinking, and creativity skills while managing stress and time effectively. Her expertise in behavioral sciences and leadership development has made her a valuable asset in training banking professionals and developing the next generation of banking leaders.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.