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CERTIFICATE
SAP Customer Engagement and Discovery
This course is part of SAP Technology Consultant Professional Certificate.
Course Cost
Free course
Beginner
Skill Level
10 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full SAP Technology Consultant Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
10,009 Enrolled
English
What you'll learn
Understand SAP Activate methodology and customer engagement models
Plan and execute effective discovery workshops and interviews
Conduct fit-to-standard analysis for customer solutions
Develop comprehensive customer journey roadmaps
Communicate business value to stakeholders effectively
Skills you'll gain
This course includes:
2 Hours PreRecorded video
9 quizzes, 1 peer-reviewed project
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There are 5 modules in this course
This comprehensive course explores SAP's customer engagement and discovery process using the SAP Activate methodology. Students learn how to gather and analyze business requirements, conduct discovery workshops, and develop solution proposals. The curriculum covers program planning, stakeholder analysis, fit-to-standard analysis, and business value communication. Through hands-on projects, learners create customer journey roadmaps and develop practical skills in technology consulting.
Introduction to SAP Customer Engagement and Discovery
Module 1 · 2 Hours to complete
Gathering Customer Information and Insights
Module 2 · 1 Hours to complete
Preparing for Solution Analysis and Design
Module 3 · 1 Hours to complete
Communicating Business Value and Seeking Signoff
Module 4 · 1 Hours to complete
Hands-on Project
Module 5 · 5 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: SAP Technology Consultant Professional Certificate
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
4.6
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10,220
Students
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Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.