Information Systems Operations and Business Resiliency

In this module, we will explore the foundational elements of maintaining Information Systems (IS) operations, focusing on critical technology components, asset management strategies, and secure system interfaces. You will gain insights into the effective use of ITAM, the pros and cons of USB and RFID technologies, and the importance of implementing robust controls for end-user computing and system interfaces.

In this module, we will delve into advanced topics including data governance, software licensing, and incident management. We will focus on building a secure and compliant data environment, managing operating systems and software licensing, and understanding how effective incident and problem management contribute to overall IS stability.

In this module, we will explore the strategic aspects of service management, database administration, and system resiliency. Learn how to maintain system integrity through effective patch management, create valuable SLAs, and utilize DBMS to enhance data management and organizational resilience.

In this module, we will focus on building robust business continuity and disaster recovery strategies. You will learn how to create and test effective BCP and DRP frameworks to ensure your organization can withstand and recover from disruptions, protecting critical business operations and data integrity.