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Power Virtual Agents
Create no-code intelligent chatbots with Microsoft Power Virtual Agents to enhance customer interactions and user experience across platforms.
Course Cost
Free course
Beginner
Skill Level
4 Hours
Self-paced lessons
This course offers a comprehensive introduction to Power Virtual Agents, Microsoft's no-code platform for building intelligent chatbots. You'll learn how to create conversational bots that can effectively interact with your customers and employees, enhancing their overall user experience. The curriculum covers defining conversation topics, designing interactive dialogues, and publishing your chatbot across various platforms including Microsoft Teams, Facebook, and other messaging channels. You'll gain practical skills in building, testing, and refining chatbots without requiring coding knowledge. The course also demonstrates how to analyze your chatbot's performance through built-in analytics, allowing you to continuously improve its effectiveness based on real user interactions.
What you'll learn
Create intelligent chatbots without coding using Power Virtual Agents
Design effective conversation topics and interactive dialogues
Implement entities and actions to enhance chatbot functionality
Test and refine chatbot interactions for natural conversation flow
Publish chatbots to multiple platforms like Microsoft Teams and Facebook
Analyze chatbot performance using built-in analytics
Create branching logic for complex conversation scenarios
Continuously improve chatbot effectiveness based on user interactions
Skills you'll gain
This course includes:
0.5 Hours PreRecorded video
6 assignments
Access on Mobile, Tablet, Desktop
Subscription access
Shareable certificate
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There is 1 module in this course
This course provides a practical introduction to Microsoft Power Virtual Agents, a no-code platform for building intelligent chatbots. Students will learn the fundamentals of creating conversational bots that can enhance customer and employee experiences across multiple communication channels. The curriculum covers defining conversation topics, designing interactive dialogues with branching logic, implementing entities and actions, and publishing chatbots to platforms like Microsoft Teams and Facebook. Students will also learn how to analyze chatbot performance to continuously improve effectiveness. Through hands-on exercises, learners will build their first chatbot from scratch, test its functionality, and analyze its performance - all without requiring any coding knowledge.
Power Virtual Agents
Module 1 · 4 Hours to complete
Fee Structure
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Faculties
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Frequently asked Questions
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