This course is part of Microsoft IT Support Specialist Professional Certificate.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Microsoft Cloud Support Associate Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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Instructors:
English
What you'll learn
Implement secure software configurations including firewalls and authentication systems
Configure and secure hardware through BIOS/UEFI settings and physical access controls
Develop comprehensive data backup and recovery strategies
Protect systems against malware and unauthorized access
Efficiently manage data storage, compression, and file systems
Troubleshoot common IT security and storage issues
Skills you'll gain
This course includes:
16 Hours PreRecorded video
22 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 4 modules in this course
This comprehensive course focuses on three essential areas of IT support: secure software configuration, hardware security, and data backup strategies. Designed for beginners seeking entry-level IT positions, it provides foundational knowledge and practical skills in technology management and security. Students learn about software security essentials including firewalls, authentication, and permission management, along with hardware security fundamentals covering BIOS/UEFI, encryption, and physical device protection. The course also explores various data storage technologies, compression techniques, and backup methodologies. Throughout the program, hands-on activities and assessments allow learners to apply concepts in real-world scenarios, preparing them for IT support roles and Microsoft certifications.
Secure software configurations
Module 1 · 4 Hours to complete
Secure hardware configuration
Module 2 · 3 Hours to complete
Robust data backup and recovery
Module 3 · 4 Hours to complete
Final project and assessment: Software, hardware, and data backup
Module 4 · 3 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Microsoft IT Support Specialist Professional Certificate
Instructor
Empowering Individuals and Organizations Through Technology
Microsoft's mission is "to empower every person and every organization on the planet to achieve more," reflecting its commitment to leveraging technology for global empowerment. The company aims to drive digital transformation through an integrated cloud approach, creating a robust platform that enhances productivity and accessibility for users worldwide. Its vision statement emphasizes the goal of democratizing artificial intelligence, ensuring that AI technologies are accessible and beneficial for everyone. This focus on empowerment and inclusivity underpins Microsoft's strategies and product development, positioning it as a leader in innovation within the technology sector. The company has consistently pursued excellence by fostering a culture of innovation, diversity, and corporate social responsibility, ultimately aiming to improve quality of life and facilitate progress across various fields, including education, healthcare, and business.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.