Customer Data, Analytics, and Segmentation
Master Microsoft Copilot for Sales to analyze customer data, personalize interactions, and drive data-driven sales strategies effectively.
Master Microsoft Copilot for Sales to analyze customer data, personalize interactions, and drive data-driven sales strategies effectively.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Microsoft Copilot for Sales Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
English
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What you'll learn
Learn to leverage customer data for personalized sales interactions
Master data-driven lead scoring and prioritization techniques
Develop skills in predicting customer churn and identifying opportunities
Implement effective data cleansing and management practices
Integrate Copilot seamlessly with CRM systems
Skills you'll gain
This course includes:
1.5 Hours PreRecorded video
10 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 3 modules in this course
This comprehensive course focuses on leveraging Microsoft Copilot's capabilities for customer data analysis and sales optimization. Students learn to connect, enrich, and analyze customer information to gain valuable insights into behaviors, preferences, and opportunities. The curriculum covers data-driven tools for personalizing interactions, identifying high-potential leads, and measuring sales performance. Special emphasis is placed on maintaining data quality, ensuring privacy, and integrating Copilot with existing CRM systems.
Harnessing Customer Insights with Copilot
Module 1 · 1 Hours to complete
Optimizing Sales Strategies With Copilot's Data-Driven Insights
Module 2 · 1 Hours to complete
Advanced Customer Data Management with Copilot
Module 3 · 2 Hours to complete
Fee Structure
Instructor
Empowering Individuals and Organizations Through Technology
Microsoft's mission is "to empower every person and every organization on the planet to achieve more," reflecting its commitment to leveraging technology for global empowerment. The company aims to drive digital transformation through an integrated cloud approach, creating a robust platform that enhances productivity and accessibility for users worldwide. Its vision statement emphasizes the goal of democratizing artificial intelligence, ensuring that AI technologies are accessible and beneficial for everyone. This focus on empowerment and inclusivity underpins Microsoft's strategies and product development, positioning it as a leader in innovation within the technology sector. The company has consistently pursued excellence by fostering a culture of innovation, diversity, and corporate social responsibility, ultimately aiming to improve quality of life and facilitate progress across various fields, including education, healthcare, and business.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.