Negotiation skills: Negotiate and resolve conflict
Master essential negotiation and conflict resolution strategies for effective leadership in modern organizations.
Course Cost
Free course
Beginner
Skill Level
10 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Influencing: Storytelling, Change Management and Governance Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
What you'll learn
Evaluate and apply conflict resolution theories
Develop effective negotiation strategies
Navigate complex multi-party negotiations
Build trust and manage relationships
Address cross-cultural negotiation challenges
Lead successful conflict transformation
Skills you'll gain
This course includes:
2.7 Hours PreRecorded video
9 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate

Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 6 modules in this course
This comprehensive course teaches modern approaches to negotiation and conflict resolution in organizational settings. Students learn to analyze conflict situations, develop effective negotiation strategies, and navigate complex multi-party negotiations. The curriculum covers critical topics including conflict theory, cultural considerations, relationship building, and process management. Through structured learning activities, participants develop practical skills for resolving conflicts and achieving win-win outcomes in diverse professional contexts.
Resolving conflicts and negotiating agreements in the new world of work
Module 1 · 2 Hours to complete
Theories of conflict, pathways to resolution
Module 2 · 2 Hours to complete
Building and using a skillset: Moving from 'knowing to doing'
Module 3 · 1 Hours to complete
The three negotiations: Content, process, and relationship
Module 4 · 2 Hours to complete
When context matters: negotiating across a cultural divide
Module 5 · 1 Hours to complete
Coping with complexity: From multi-party negotiation to conflict transformation
Module 6 · 2 Hours to complete
Fee Structure
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




