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Negotiation skills: Negotiate and resolve conflict
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Negotiation skills: Negotiate and resolve conflict

Master essential negotiation and conflict resolution strategies for effective leadership in modern organizations.

Course Cost

Free course

Beginner

Skill Level

10 Hours

Self-paced lessons

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Influencing: Storytelling, Change Management and Governance Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

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4.7

32,381 Enrolled

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English

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olive-leaves-logo

4.7

32,381 Enrolled

olive-leaves-logo

English

What you'll learn

  • Evaluate and apply conflict resolution theories

  • Develop effective negotiation strategies

  • Navigate complex multi-party negotiations

  • Build trust and manage relationships

  • Address cross-cultural negotiation challenges

  • Lead successful conflict transformation

Skills you'll gain

Negotiation
Conflict Resolution
Communication Skills
Cultural Competency
Stakeholder Management
Interpersonal Skills
Problem Solving
Mediation
Change Management
Leadership

This course includes:

2.7 Hours PreRecorded video

9 quizzes

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

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Certificate
Certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

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PROVIDED BY

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 6 modules in this course

This comprehensive course teaches modern approaches to negotiation and conflict resolution in organizational settings. Students learn to analyze conflict situations, develop effective negotiation strategies, and navigate complex multi-party negotiations. The curriculum covers critical topics including conflict theory, cultural considerations, relationship building, and process management. Through structured learning activities, participants develop practical skills for resolving conflicts and achieving win-win outcomes in diverse professional contexts.

Resolving conflicts and negotiating agreements in the new world of work

Module 1 · 2 Hours to complete

Theories of conflict, pathways to resolution

Module 2 · 2 Hours to complete

Building and using a skillset: Moving from 'knowing to doing'

Module 3 · 1 Hours to complete

The three negotiations: Content, process, and relationship

Module 4 · 2 Hours to complete

When context matters: negotiating across a cultural divide

Module 5 · 1 Hours to complete

Coping with complexity: From multi-party negotiation to conflict transformation

Module 6 · 2 Hours to complete

Fee Structure

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

Negotiation skills: Negotiate and resolve conflict

Beginner

Skill Level

10 Hours

Self-paced lessons

Course Cost

Free course

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.