Effective Change Management

This module covers the fundamental principles of change, exploring what change is, its types, and how it's managed. It examines the characteristics of current business environments (VUCA), the importance of change for organizations and individuals, and how people interact with change through the change curve and adoption curve. The module includes case studies and practical exercises.

Skills you'll gain

This module focuses on aligning change with organizational strategy. It covers tools for identifying the need for change, the organizational context and impact of culture on change processes, the five change management strategies, and how to ensure change initiatives complement organizational direction. It includes the McKinsey model for assessing change readiness and the Kaleidoscope perspective for selecting appropriate change strategies.

Skills you'll gain

This module examines various change management methodologies and frameworks. It explores reasons for change failure and introduces key models including Lewin's model, ADKAR, and Kotter's approach. The module covers developing comprehensive change management plans with emphasis on the main pillars: stakeholder management and communication, training and guidance, sponsorship and leadership, and resistance management. Case studies and practical exercises are included.

Skills you'll gain

This module focuses on the various roles in change implementation and the skills required for success. It covers responsibility matrices for defining the duties of change sponsors, change managers, and change agents. The module explores essential personal skills for successful change implementation including communication, influence, facilitation, coaching, leadership, and social intelligence. It includes case studies, practical exercises, and a final test.

Skills you'll gain