Writing Professional Email and Memos
Master the art of professional communication through practical, project-based learning. Learn to write clear, effective emails and memos for the workplace.
Master the art of professional communication through practical, project-based learning. Learn to write clear, effective emails and memos for the workplace.
This comprehensive, project-centered course teaches the fundamentals of professional email and memo writing. Designed for all skill levels, it focuses on creating clear, concise workplace communications. Through hands-on projects, learners master five types of professional documents: directives, progress reports, incident reports, inquiry responses, and meeting minutes. The course covers email etiquette, formatting, audience analysis, grammar, and clarity. Participants develop practical skills through continuous project work, peer reviews, and real-world case studies.
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Instructors:
English
English (Original), Deutsch (Auto), हिन्दी (ऑटो), 19 more
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What you'll learn
Write clear and concise professional emails and memos
Master five different types of business communications
Analyze audience and adapt tone accordingly
Apply proper email etiquette and formatting
Use correct grammar in professional writing
Create effective directives and progress reports
Skills you'll gain
This course includes:
50 Minutes PreRecorded video
5 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There are 5 modules in this course
This practical course focuses on mastering professional email and memo writing skills. Students learn about five different types of business communications, including directives, progress reports, incident reports, inquiry responses, and meeting minutes. The curriculum covers essential aspects of professional writing such as email etiquette, document formatting, audience analysis, grammar, and clarity. Through project-based learning, participants create and refine their own professional documents with peer feedback and case study analysis.
Introduction to Professional Memos and Emails
Module 1 · 3 Hours to complete
Five Types of Emails/Memos
Module 2 · 3 Hours to complete
Audience, Grammar, and Clarity, Oh My!
Module 3 · 6 Hours to complete
Case Studies in Writing a Memo
Module 4 · 5 Hours to complete
Turn in Your Final Memo
Module 5 · 1 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructors
Professor of English at Kennesaw State University
Dr. Tamara Michele Powell is an Associate Professor of English at Kennesaw State University, where she teaches courses in technical communication, interdisciplinary research methods, and American literature. Previously, she served as the Coordinator for the Electronic Graduate Certificate in Technical Writing and Communication at Louisiana Tech University, where she developed the program from a grant she authored. At KSU, she has gained recognition for her faculty development initiative, "Build a Web Course Workshop," which helps educators create high-quality online courses. Her recent publications include research on student engagement and online collaboration tools, reflecting her commitment to enhancing online education. Dr. Powell's innovative approaches and contributions to the field have established her as a leader in technical communication and online pedagogy.
Instructional Designer at Kennesaw State University
Tiffani Reardon is an instructional designer at Kennesaw State University, where she utilizes her Bachelor of Arts in English and is currently pursuing a Master of Science in Instructional Design and Technology from Georgia State University. Her research interests encompass instructional design and technology, technical writing, online learning, web design, and foreign languages. In addition to her role at KSU, Tiffani operates as a freelance web designer under the name eTiff Designs. She resides in Acworth, Georgia, with her Yorkie-Poo, Nutmeg, and her partner, Josh.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.