The Improve Phase for the 6 σ Black Belt

Dr. David Cook is an Assistant Professor of Mechanical Engineering Technology at Kennesaw State University, where he brings a wealth of experience in engineering and education. He holds multiple degrees, including a Bachelor in Applied Mathematics, a Bachelor and Master in Mechanical Engineering from the Georgia Institute of Technology, an MBA from the University of Louisville, and an Ed.D. in Educational Leadership and Technology from the University of Phoenix. Dr. Cook's professional career began at GE Appliances, where he worked in product design for washers, dryers, and refrigeration before transitioning to various roles in quality management and engineering.In addition to his teaching responsibilities, Dr. Cook is a certified Six Sigma Green Belt and Black Belt, having designed and taught Six Sigma courses for over thirteen years. His courses on Coursera include DFSS for the 6 σ Black Belt, Six Sigma Principles, and various courses focused on the Six Sigma methodology's phases such as Define, Measure, Analyze, Improve, and Control. Dr. Cook is dedicated to empowering students with practical skills that enhance their understanding of quality management and process improvement in engineering contexts.

Lois A. Jordan is a Lecturer in the Department of Industrial and Systems Engineering at Kennesaw State University, where she has been teaching since January 2020. She holds a strong background in Six Sigma methodologies, having served as a Six Sigma Master Black Belt Instructor and an educator for various quality management programs. Her professional experience includes roles in quality management at companies such as AT&T Paradyne and Paradyne Corporation, where she focused on implementing quality systems and training.On Coursera, Dr. Jordan teaches several courses related to Six Sigma, including DFSS for the 6 σ Black Belt, The Define Phase for the 6 σ Black Belt, and Six Sigma Tools for Analyze. Her courses are designed to provide students with practical skills in quality improvement and process management, preparing them for careers in industrial engineering and related fields. Dr. Jordan is committed to enhancing educational experiences through her expertise in quality systems and process improvement methodologies